Video: Dealing with Your Fear of Telling Clients About New Service Fees
by Daniel McCarthy /
One of the biggest hurdles in the way of many travel advisors who want to start charging service fees is having a conversation with their clients about the new charges. Christen Perry of Classic Travel Connection spoke to TMR about her process when dealing with those fears as part of MasterAdvisor 32.
The full interview is available here.
For more info on service fees, advisors can watch the two previous fees MasterAdvisor episodes, MasterAdvisor 15 and MasterAdvisor 9.