Allianz Launches Latest Version of App

by Richard D'Ambrosio

Allianz Global Assistance launched the latest version of its TravelSmart mobile app, featuring a more intuitive user interface.

The redesigned TravelSmart app lets users quickly and easily access their Allianz Travel Insurance policy and get help in case of a travel emergency. Other features include an expanded global directory of medical facilities, police stations, and US Embassies, as well as expanded options to quickly get in touch with Allianz Global Assistance’s service team.

While the TravelSmart app is available to all travelers, Allianz Travel Insurance policyholders can log in with their account credentials to get access to a full suite of policy management and claim filing capabilities.

File and Track Claims allows users to initiate a claim, update or add documents, select a preferred claim payment method or check the status of an existing claim. Customers can start their claims process on the go and select direct deposit or debit card payment to receive their payment faster than check by mail.

Real Time Flight Status Tracking provides app users with the ability to track their upcoming flight by adding a flight using the “My Trips” feature. Users can search upcoming flights from any itinerary on any airline, and add them to their trip with just a few taps. The app provides on-time status and gate information for flights departing within 3 days to help travelers prepare for the next leg of their trip.

Also, an Assistance Button on the home screen takes users to the “Assistance Around Me” database, which uses geolocation to direct travelers to local hospitals, doctor’s offices, pharmacies, police stations and U.S. Embassy locations and includes turn-by-turn directions.

  0
  0
Tip of the Day
Daily Top List

World’s Most-Visited Museums

1. Musée du Louvre, Paris

2. Smithsonian National Air and Space Museum, Washington, D.C.

3. Smithsonian National Museum of Natural History, Washington, D.C.

4. British Museum, London 

5. Metropolitan Museum of Art, New York City 

Source: Travel + Leisure 

Top Stories
How to Respond on Social Media When Things Go Wrong
How to Respond on Social Media When Things Go Wrong

A public relations expert offers step-by-step advice on addressing and defusing online customer complaints.

Travel Booking Site that Bypassed Travel Agents Shut Down in Ontario
Travel Booking Site that Bypassed Travel Agents Shut Down in Ontario

A website that lets travelers cash in commissions booking travel for themselves and others has gone off line in Ontario in a face-off with local regulations.

Hyatt Hotels Confirms Data Breach at 41 Properties
Hyatt Hotels Confirms Data Breach at 41 Properties

This is the second time Hyatt is rebounding from a security breach.

Here’s What Travel Agents Can Do to Protect From Fraudsters
Here’s What Travel Agents Can Do to Protect From Fraudsters

Agents need to make sure they know how to better protect themselves, their businesses and their clients when they are traveling.

New Products For Travel Agencies Top ARC Agenda
New Products For Travel Agencies Top ARC Agenda

The Airlines Reporting Corporation will add two business intelligence products designed to help travel professionals spot sales trends, identify passenger patterns, pinpoint destinations of interest and analyze their air-travel spend.

California Invests In Agent Tool To Help Sell Curated Trips
California Invests In Agent Tool To Help Sell Curated Trips

The state's tourism agency has upgraded its training and sales tools because it feels travel agents are best able to sell authentic experiences.

News Briefs
Advertiser's Voice
Advertiser's Voice: Norwegian Cruise Line