Amadeus, Sabre Enhance Search, Shopping Functions

by Michèle McDonald
Amadeus, Sabre Enhance Search, Shopping Functions

Amadeus and Sabre Travel Network are both taking steps to improve travel search functionality.

Amadeus signed a strategic partnership agreement with Couchbase, a Mountain View, Calif.-based provider of database technology, to use high-performance data management in order to improve the online travel shopping experience.

Amadeus will use Couchbase’s availability applications to ensure that shoppers see only prices that are current and available for purchase.

Real-time accuracy
Shoppers complain that searches on some online travel agencies yield fares that are no longer available when they get to the point of purchase. This is often due to caching, a process by which fares are stored in a GDS for a time to prevent constant hits on airline systems.

Amadeus said real-time fare accuracy can only be reached via a “highly effective data management backbone,” where information is replicated within milliseconds – a more sophisticated type of caching.

The first pilot with Couchbase, already under way, applies to all online solutions available via Amadeus’ distribution networks.

Enhanced flexibility
Couchbase and Amadeus will also work to introduce more scalability and flexibility to Amadeus’ service-oriented architecture, enabling it to build new products and extend existing product portfolios.

Prototypes will be implemented next year, and the new class of applications is expected to be available in 2015 and 2016.

Sabre’s new platform
Sabre launched what it calls the “air shopping platform for the future.”

Sabre said it is based on a “specifically developed algorithm that searches, evaluates and ranks more than a billion fare combinations, providing the shopper with a comprehensive list of the lowest fare options.”  

It also provides the ability to return multiple prices for the same itinerary, allowing travelers to shop and compare the different fares and services offered by airlines.

Sabre said it will also enable new services such as expanded calendar search and an enhanced “alternate city” search.  

Lower fares
To bolster its claim that the new shopping platform produces the lowest fares, Sabre commissioned Dr. Fried & Partner, a Munich-based consultancy, to conduct a competitive GDS low-fare search study.

The study included the 100 top-booked city pairs in 24 countries from key regions – North America; Europe, the Middle East and Africa; Asia-Pacific and Latin America – each with eight combinations of advance purchase and travel duration.

According to the study, the average saving on the lowest Sabre fares is 2% against Amadeus and more than 10% against Travelport.

In a win-tie-loss comparison with Amadeus, Sabre tied 58.8% of the time, won 25.3% of the time and lost 15.9% of the time, the study said.

In a comparison with Travelport, the study said, Sabre tied 51.5% of the time, won 40.8% of the time and lost 7.7% of the time.

  0
  0
Tip of the Day
Daily Top List

Top 5 Airlines for Business Class

1. Singapore Airlines

2. Qatar Airways

3. Etihad Airways

4. Cathay Pacific

5. Japan Airlines (JAL)

Source: The Luxury Travel Expert

Top Stories
How to Respond on Social Media When Things Go Wrong
How to Respond on Social Media When Things Go Wrong

A public relations expert offers step-by-step advice on addressing and defusing online customer complaints.

Travel Booking Site that Bypassed Travel Agents Shut Down in Ontario
Travel Booking Site that Bypassed Travel Agents Shut Down in Ontario

A website that lets travelers cash in commissions booking travel for themselves and others has gone off line in Ontario in a face-off with local regulations.

Hyatt Hotels Confirms Data Breach at 41 Properties
Hyatt Hotels Confirms Data Breach at 41 Properties

This is the second time Hyatt is rebounding from a security breach.

Here’s What Travel Agents Can Do to Protect From Fraudsters
Here’s What Travel Agents Can Do to Protect From Fraudsters

Agents need to make sure they know how to better protect themselves, their businesses and their clients when they are traveling.

New Products For Travel Agencies Top ARC Agenda
New Products For Travel Agencies Top ARC Agenda

The Airlines Reporting Corporation will add two business intelligence products designed to help travel professionals spot sales trends, identify passenger patterns, pinpoint destinations of interest and analyze their air-travel spend.

California Invests In Agent Tool To Help Sell Curated Trips
California Invests In Agent Tool To Help Sell Curated Trips

The state's tourism agency has upgraded its training and sales tools because it feels travel agents are best able to sell authentic experiences.

News Briefs
Advertiser's Voice
Advertiser's Voice: Holland America Line