In response to recent increased scrutiny from regulators, Canada’s Travel Health Insurance Association (THIA) has launched a Travel Insurance Bill of Rights and Responsibilities.
Some of those rights include: a minimum 10-day free review of the policy, a copy of the answers travelers provide on the medical questionnaire, timely and transparent communications, and the ability to challenge decisions and request additional reviews with new information. The THiA website has a guide available to help Canadians understand their travel insurance needs before they investigate policies.
“The industry came together and designed the Bill of Rights and Responsibilities to deliver a clear statement as to what the public can expect from their travel health policies,” said Will McAleer, THIA’s President. “Everyone deserves a carefree vacation and the new Travellers’ Bill of Rights will help provide Canadians with peace of mind when they take off, be it for business or pleasure.”
In order to make better decisions, travelers should closely review their policies, “Know your health and consult a health care provider,” and consider the length and frequency of their travel, THIA said in a press release.