Search Travel Market Report

mainlogo
www.travelmarketreport.com
  • News
  • Tours & Packages
  • Cruise
  • Hotels & Resorts
  • Destinations
  • Retail Strategies
  • Niche & Luxury
  • Well-Being Travel
  • Training & Events
  • Who We Are
    • Anne Marie Moebes
    • Brian Israel
    • Dan McCarthy
    • Denise Caiazzo
    • Dori Saltzman
    • Kelly Fontenelle

Canadian Government Enacts New Air Passenger Protection Regulations

by Daine Taylor / August 05, 2019
Canadian Government Enacts New Air Passenger Protection Regulations

The new law requires airlines to meet certain obligations towards Canadian passengers. Photo: JHVEPhoto / Shutterstock.com. 


The Canadian Transportation Agency recently passed new Air Passenger Protection Regulations, which lay out rules designed to ensure both airlines and their passengers are informed of what they are entitled to if things go wrong.

“This is an important day for the millions of Canadians who take flights to see family and friends, visit new places, do business, or seek medical treatment,” said Scott Streiner, chairman and CEO of the Canadian Transportation Agency.

The law requires airlines to meet certain obligations towards passengers, such as:

  • Communicating information on passengers’ rights, and providing recourses and regular updates in the event of flight delays and cancellations.
  • Providing compensation of up to $2,400 for bumping a passenger for reasons within the airlines’ control.
  • Ensuring passengers receive prescribed standards of treatment during all tarmac delays, and allowing them to leave the airplane, when it is safe to do so, if a tarmac delay lasts for over three hours and there is no prospect of an imminent take-off.
  • Providing compensation for lost or damaged baggage of up to $2,100, and a refund of any baggage fees.
  • Setting clear policies for transporting luggage like musical instruments.

In order to help passengers navigate these new regulations, the CTA has launched an online service to function as a one-stop-shop for them to learn about their rights, file a travel complaint, and find tips for hassle-free travel.

Even more regulations are expected to come into effect beginning Dec. 15, which will define the airlines’ obligations towards passengers during flight disruptions and when seating children.

“The Air Passenger Protection Regulations establish clear, fair, balanced obligations that will help ensure fair treatment when people travel by air – whether they’re flying from, to or within this vast country,” said Steiner.

  0
  0
Related Articles
WestJet Is Adding More Flights to Europe and Asia from Calgary International
Air Canada Partners with Emirates on Codeshare
New Codeshare with KLM Gives WestJet Guests More Options to Amsterdam Schiphol
Air Canada Expands Summer 2023 Schedule
Air Canada Adds Flights Between Halifax and Newark, Vancouver and Houston
WestJet Adds Service Between Penticton and Vancouver
New Airline Canada Jetlines Gets Approval from Canadian Transportation Agency
Air Canada Hits 100,000 Daily Passengers for First Time Since March 2020
Former WestJet Executive Bob Cummings Returning as President of Swoop
WestJet Launches New Service from Calgary to London Heathrow

MOST VIEWED

  1. All U.S. Flights Grounded Due to FAA Computer Outage
  2. Delta Air Lines Will Offer Free Wi-Fi Starting on Feb. 1
  3. Norwegian Cruise Line Brings Back COVID-19 Requirements
  4. Forbes Says ‘You Need a Travel Advisor in 2023’
  5. Here Are the Best Airlines for Flight Delays in North America in 2022
  6. Cruise Ducks: A Cruising Tradition Travel Advisors Should Know About

MOST EMAILED

  1. Forbes Says ‘You Need a Travel Advisor in 2023’
  2. Here Are the Automatic & Suggested Gratuity Policies for Each Major Cruise Line
  3. All U.S. Flights Grounded Due to FAA Computer Outage
  4. Delta Air Lines Will Offer Free Wi-Fi Starting on Feb. 1
  5. Tour Operators & Advisors Forced to Cancel Trips as Peru Shuts Down Machu Picchu
  6. Cruise Ducks: A Cruising Tradition Travel Advisors Should Know About
TMR THIS WEEK
Sponsored by Explora Journeys
//services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=790a5703-649e-ed11-9b4d-005056a855ed&Width=350&Height&250

Selling Savory Cruise Experiences to Foodie Clients

With the boundaries of food and beverage programs being pushed across nearly every sector of cruising, the interest of clients in culinary experiences is also piquing.

Read More...
TMR Subscription

Subscribe today to receive daily in-depth coverage, analysis of industry news, trends and issues that affect how you do business. Subscribe now for free.

Subscribe to TMR

Top Stories
VisitBritain Appoints New Executive Vice President for Americas
VisitBritain Appoints New Executive Vice President for Americas

VisitBritain made two major appointments this week. 

Read...
U.S. Embassy Issues Security Alert for Mexico After Cancun Taxi Protests
U.S. Embassy Issues Security Alert for Mexico After Cancun Taxi Protests

The warning comes “in the wake of recent incidents involving taxi and Uber drivers in Quintana Roo.”

Read...
United Airlines Adds Flights for Fans Traveling to NFL’s AFC Championship Game
United Airlines Adds Flights for Fans Traveling to NFL’s AFC Championship Game

Fans can otherwise make the 9-hour drive from Cincinnati to Kansas City. 

Read...
Tour Operators & Advisors Forced to Cancel Trips as Peru Shuts Down Machu Picchu
Tour Operators & Advisors Forced to Cancel Trips as Peru Shuts Down Machu Picchu

As unrest grows in Peru, tours to the ancient city of Machu Picchu are off the table. 

Read...
Next Caribbean Marketplace to be Held in Barbados This May
Next Caribbean Marketplace to be Held in Barbados This May

Barbados will host the 41st edition of the CHTA Caribbean Travel Marketplace this spring. 

Read...
What's New In Aruba for 2023
What's New In Aruba for 2023

Aruba is heading into 2023 with robust tourism plans including new hotel openings and renovations. 

Read...
TMR OUTLOOKS & WHITE PAPERS
river cruise 2022
group outlook 2022
lux cruise outlook
CP White Paper
Multi-Gen Outlook
River Cruise Outlook 2019
View All
Advertiser's Voice
https://img.youtube.com/vi/TzY5jkL3wnI/0.jpg
MasterAdvisor 65: How to Deal with a Client's Travel Disruptions
About Travel Market Report Mission Staff Advisory Board Advertise
TMR Resources Webinars Calendar of Events Outlook/Whitepapers Previous Sponsored Articles Previous This Week Articles
Subscribe to TMR
Select Language
Do You Have an Idea Email
editor@travelmarketreport.com
Give Us a Call
1-(516) 730-3097
Drop Us a Note
Travel Market Report
71 Audrey Ave, Oyster Bay, NY 11771
News |Tours & Packages |Cruise |Hotels & Resorts |Destinations |Retail Strategies |Niche & Luxury |Well-Being Travel |Training & Events |Who We Are
© 2005 - 2023 Travel Market Report, an American Marketing Group Inc. Company All Rights Reserved | 243 South Street, Oyster Bay, NY, 11771 USA | Telephone (516) 730-3097| Terms and Conditions
Cookie Policy Privacy Policy