Carnival Details Fleetwide Safety Upgrades
by  and  rew Sheivachman

Carnival Corp. will spend as much as $700 million to upgrade the emergency safety and guest comfort capabilities of its vessels, with $300 million pledged to Carnival Cruise Lines alone. The upgrades include backup power systems for toilets, elevators and Internet and phone services, among other passenger services.

The plan, whose details were announced this week, is the result of an operations review conducted in the wake of February’s Carnival Triumph incident.

“Each vessel already has effective systems in place to prevent, detect and respond to emergency situations, and we meet or exceed all regulatory requirements,” said Gerry Cahill, president and CEO of Carnival Cruise Lines. “However, by applying lessons learned throughout a fleet-wide operational review . . . we have identified areas for enhancement across our operations.”

Carnival also is putting together a board of external experts to provide third-party oversight on safety and reliability issues.

Emergency power
The first step of the improvement plan involves an increase in emergency generator power, to be completed in the new few months. An extra generator will be installed on each ship to provide for all toilets, sinks and elevators in case of a loss of main power.

The work will not affect existing itineraries, Carnival said.

A second permanent backup power system is slated for each ship; the system will power cooking facilities in addition to Internet and telephone systems.

The timetable for these upgrades was not announced.

“Although every ship in our fleet currently has emergency backup power which is designed to enable the continuous operation of safety equipment and some hotel services, it is our intent to significantly bolster the backup power to support the core hotel services,” continued Cahill.

Redundant systems
To prevent loss of propulsion, it will rework the electrical systems connecting each ship’s engine rooms.

The engine room fixes were planned to address the failings of the Carnival Triumph and Carnival Sunshine, which are both out of service.

Carnival also plans to install new water mist fire suppression systems.

Review board
The cruise line also announced that it is forming a “safety and reliability review board,” to be staffed by five external experts. The board will add third-party oversight to existing oversight.

The search for board candidates across several disciplines is underway.

Letter to agents
In a letter about the changes, Cahill thanked travel planners for their loyalty to the line. He said the upgrades to Carnival's fleet will provide their clients with a better experience.

“I want to assure you that we will do everything we can to continue to improve our product and provide your clients with a fun and memorable cruising experience," wrote Cahill.

  0
  0
Comment:
You must be logged in to leave a comment Login | Register
Tip of the Day
Challenge your agency to learn about the needs of disabled travelers and then put together an Action Plan to get them in your door or visit them where their ease and comfort are recognized and accommodated.

 

Steve Gillick
TMR Columnist
Daily Top List

Coastal Norway’s Coolest Experiences

1. Viking Ship Museum

2. Thief Island

3. Bergen

4. Hurtigruten

5. Northern Lights

6. North Cape

7. Kirkenes Snow Hotel

8. Vigeland Park

Source: Fodor's Travel

TMR Recommendations
Top Stories
USTOA Celebrates National Park Centennial With An Inside Look At Yellowstone
USTOA Celebrates National Park Centennial With An Inside Look At Yellowstone

A behind-the-scenes look at Yellowstone National Park on this, the Park Service’s 100th anniversary, is a great resource for travel professionals to share.

Special Needs Travelers Will Respond To Agents Who Seek Them Out
Special Needs Travelers Will Respond To Agents Who Seek Them Out

There is a large and loyal group of travelers who have needs that travel agents are uniquely positioned to meet.

Eight Ways To Grow Sales, From Eight Powerful Women In Travel
Eight Ways To Grow Sales, From Eight Powerful Women In Travel

Whether you’re new to selling vacation travel or an experienced leisure travel agent, growing your sales is always top of mind—or it should be. In Part 2 of our “powerful women” series, we hear some tips from the pros.

A Dozen Tips For Selling Heritage Travel, Part 2
A Dozen Tips For Selling Heritage Travel, Part 2

We found so many good tips on this hot niche that we divided the story into two! Here's Part 2. 

Belmond Launches A New Luxury Train In Ireland
Belmond Launches A New Luxury Train In Ireland

The luxury hotel and cruise operator will debut its newest luxury sleeper train this month.

Disney Patents Foot Recognition Technology
Disney Patents Foot Recognition Technology

Getting to know you, getting to know all about you… through your shoes.

News Briefs
Advertiser's Voice
Travel Market Report Spotlight: Celebrity Cocktails