KLM Launches Facebook Messenger
by Daniel McCarthy /Photo: Alf van Beem
KLM Royal Dutch Airlines will now let passengers view booking and flight information and access their boarding passes through Facebook Messenger.
Travelers also can chat use the app to chat with KLM customer support reps to make last-minute travel plans or flight adjustments.
The service begins rolling out today, but will be more widely available in the coming weeks. It is available 24/7, in 13 languages and in over 140 destinations around the world.
Travelers can access it service through Facebook’s messenger app or the KLM Facebook page.