NY Times Praises Travel Agents

by Richard D'Ambrosio
NY Times Praises Travel Agents


Consumers should seek out references, focus on their needs and be prepared to pay for the value a travel agent can provide, The New York Times said in an article last week.

“Finding the right agent requires research,” the Times said, directing consumers to friends and relatives first, and then networks like the American Society of Travel Agents, and travel agency consortia. The story quoted Virtuoso senior vice president of Global Member Partnerships David Kolner, who said, “finding the right travel agent is like finding the right doctor.”

The Times suggested looking for the skills and expertise of someone knowledgeable about a niche, including “a particular destination,” and asked readers about how deeply involved they want to be in choosing travel suppliers.

It’s important “to work with an adviser who matches your travel planning personality. You can find out if advisers are happy to hold your hand or leave you alone by asking them directly.”

The article also promoted travel agent service fees, quoting Kolner as saying, “You are paying for an adviser’s knowledge and for the perks they’re able to score for you.”

  0
  0
Tip of the Day
Daily Top List

Airlines With Best Beer List

1. Virgin America

2. Delta

3. JetBlue

4. Alaska Airlines

5. United

Source: Vine Pair

TMR Recommendations
Top Stories
Travel Agents Weigh in on New Cuba Rules
Travel Agents Weigh in on New Cuba Rules

Travel agents who specialize in Cuba spoke to TMR about what last week's news really means for the industry.

Is Anxiety Leading to More Travel Insurance Sales?
Is Anxiety Leading to More Travel Insurance Sales?

Hurricanes, political unrest, and terrorist attacks may be behind a heightened attention on certain types of travel insurance.

Here's What Travel Agents Are Thankful for in 2017
Here's What Travel Agents Are Thankful for in 2017

A week ahead of Thanksgiving, agents talk loyal clients, commission upturn, supplier support, and a flexible schedule.

Travel Industry Is Optimistic About Adapting to New Cuba Restrictions
Travel Industry Is Optimistic About Adapting to New Cuba Restrictions

Long-time travel experts say that while some popular lodging choices and tourist venues are impacted, travel to Cuba remains open.

For Career Guidance, Travel Agents Should 'Look to the Rainbow'
For Career Guidance, Travel Agents Should 'Look to the Rainbow'

Ask about a company's vision, and follow a leader who has a dream.

Travel Industry Rewards Veterans
Travel Industry Rewards Veterans

In observance of Veterans Day, travel suppliers are offering free access and other travel specials to thank those who served.

News Briefs
Advertiser's Voice
Advertiser's Voice: Tauck River Cruising