One In Five Travel Agents Is Home-Based, New ASTA Survey Says

by Richard D’Ambrosio
One In Five Travel Agents Is Home-Based, New ASTA Survey Says


The most common operating travel agency model is still brick and mortar, outside the home, employing regular staff or Independent Contractors (IC)—but one in five agents works from home, according to a new benchmark report from the American Society of Travel Agents (ASTA).

Retail operations outside the home accounted for 46% of ASTA member locations in 2016, the organization reported in a press call yesterday, followed by home-based agencies with no employees or ICs (20%), home-based agencies with employees or ICs (19%), and agencies with multiple locations (12%) in 2016.

In 2016, 36% of ASTA agency members with multiple employees reported compensating their employees on an hourly basis, followed by salary (23%) and hourly plus commission (17%). Salaried plus commission came in at 14%.

The information is part of ASTA’s wide-ranging annual Labor and Compensation report, tracking current employment trends and compensation models.

ASTA is using the Insights to better understand its programming needs and respond to government initiatives, like last year’s Department of Labor (DOL) overtime regulation that is seemingly on hold right now.

At the time of the survey this past summer, two-thirds (66%) of the respondents indicated they had heard about the new DOL regulations, originally scheduled to go into effect on December 1, 2016. A Texas judge temporarily suspended the rule after a group of plaintiffs filed suit.

The rule would have raised the minimum salary threshold for salaried workers to $47,476. But only one-third (34%) of respondents were either very concerned or somewhat concerned. Another 32% said the new regulations will not affect their business model.

However, if agency owners and managers are required or have decided to begin tracking each salaried employee’s work hours every week, 39% felt the extra work would either be “very burdensome” or “somewhat burdensome.”

Meanwhile, about one-third (32%) of agencies that responded to the ASTA survey have one or more employees who were paid a total annual compensation (including bonuses and commissions) of less than $47,476. If the overtime rules were to go into effect, these agency owners and managers would have to make decisions and changes to comply with the DOL’s overtime regulation.

  0
  0
Tip of the Day
Daily Top List

8 of the Spookiest Haunted Hotels to Visit

1. Hotel del Coronado

2. The Stanley

3. The Omni Shoreham

4. Crescent Hotel & Spa

5. The Shelbourne

6. Omni Grove Park Inn

7. The Queen Mary

8. The Chateau Marmont

Source: TMR

TMR THIS WEEK
http://services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=5c08d99e-83d0-e811-ba59-782bcb66a2f2

Taking the Advice of Experts and Cruising New Zealand

Visits to the unspoiled islands and flawless natural wonders of New Zealand make this journey one your clients will never forget.

TMR Recommendations
Top Stories
Have Consumer Direct Hotel Programs Peaked?
Have Consumer Direct Hotel Programs Peaked?

A recent leading consumer travel study shows that direct hotel bookings may have plateaued in 2017 — good news for travel advisors.

Travel Agent ‘Comeback’ Continues to Confound the Public
Travel Agent ‘Comeback’ Continues to Confound the Public

The so-called revival of travel advisors was a focus of attention during a panel discussion at the Skift Global Forum – and the source for some humble pie.

Can This Destination Wedding Be Saved?
Can This Destination Wedding Be Saved?

What if someone planned a destination wedding, and barely anyone wanted to show up? Travel agents offer advice on how to avoid the ultimate nuptial nightmare.

Cutting Through the Perplexity: Eight Critical Items for New Travel Advisor Businesses
Cutting Through the Perplexity: Eight Critical Items for New Travel Advisor Businesses

Industry expert gives guidance about legal issues including disclosures, insurance, copyright laws, business continuity planning, and employee vetting.

ASTA Urges Support Against Pennsylvania Tax Bill
ASTA Urges Support Against Pennsylvania Tax Bill

The bill is aimed at large, out-of-state online agencies, but its new hotel tax will detrimentally impact traditional brick-and-mortar travel advisors.

Four Travel Agents Shake Up Their Business Models for 2019
Four Travel Agents Shake Up Their Business Models for 2019

Whether it’s reconsidering brick-and-mortar, looking for new ways to retain talent, or reaching out to ‘social influencers,’ it’s always a good time to consider innovation.

News Briefs
TMR Report Cards
Advertiser's Voice
Advertiser's Voice: Tauck