One In Five Travel Agents Is Home-Based, New ASTA Survey Says

by Richard D’Ambrosio
One In Five Travel Agents Is Home-Based, New ASTA Survey Says


The most common operating travel agency model is still brick and mortar, outside the home, employing regular staff or Independent Contractors (IC)—but one in five agents works from home, according to a new benchmark report from the American Society of Travel Agents (ASTA).

Retail operations outside the home accounted for 46% of ASTA member locations in 2016, the organization reported in a press call yesterday, followed by home-based agencies with no employees or ICs (20%), home-based agencies with employees or ICs (19%), and agencies with multiple locations (12%) in 2016.

In 2016, 36% of ASTA agency members with multiple employees reported compensating their employees on an hourly basis, followed by salary (23%) and hourly plus commission (17%). Salaried plus commission came in at 14%.

The information is part of ASTA’s wide-ranging annual Labor and Compensation report, tracking current employment trends and compensation models.

ASTA is using the Insights to better understand its programming needs and respond to government initiatives, like last year’s Department of Labor (DOL) overtime regulation that is seemingly on hold right now.

At the time of the survey this past summer, two-thirds (66%) of the respondents indicated they had heard about the new DOL regulations, originally scheduled to go into effect on December 1, 2016. A Texas judge temporarily suspended the rule after a group of plaintiffs filed suit.

The rule would have raised the minimum salary threshold for salaried workers to $47,476. But only one-third (34%) of respondents were either very concerned or somewhat concerned. Another 32% said the new regulations will not affect their business model.

However, if agency owners and managers are required or have decided to begin tracking each salaried employee’s work hours every week, 39% felt the extra work would either be “very burdensome” or “somewhat burdensome.”

Meanwhile, about one-third (32%) of agencies that responded to the ASTA survey have one or more employees who were paid a total annual compensation (including bonuses and commissions) of less than $47,476. If the overtime rules were to go into effect, these agency owners and managers would have to make decisions and changes to comply with the DOL’s overtime regulation.

  0
  0
Daily Top List

Top Things to Do in Minnesota

1. Brainerd’s Lakeland

2. North Shore State parks

3. Retro Chic at Detroit Lakes

4. Lanesboro’s Root River Charm

5. Grand Marais’ Art Scene

Source: Midwest Living

TMR THIS WEEK
http://services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=60d2035e-131d-e911-b4aa-782bcb66a2f2

Why the Caribbean Remains the Preferred Region for Cruise Travel

It’s family-friendly, convenient and like no place else in the world — no wonder the majority of travelers seek this region for their ocean-going getaways.

TMR Recommendations
Top Stories
10 Reasons You Should Use a Travel Agent in 2019
10 Reasons You Should Use a Travel Agent in 2019

It’s a year of more ships, more flights and less legroom. And some say 2019 is also the Year of the Travel Agent. We asked some professionals why they think that is.

Future Generation of Retirees Names Travel as Top Priority
Future Generation of Retirees Names Travel as Top Priority

Travelers in the thirties and forties age bracket put more emphasis on seeing the world than getting hitched, having children, or owning a home, new study suggests.

Travel Advisors Share Best Sales Tactics for 2019
Travel Advisors Share Best Sales Tactics for 2019

An increased social media presence, and more focus on groups, targeted events and service fees round out the top strategies.

How One Travel Agent Went from Zero to $1.3 Million in Three Years
How One Travel Agent Went from Zero to $1.3 Million in Three Years

Kristina Raykinstein gave up a career in banking to become a travel agent. Here’s how she doubled her earnings while working from home.

Berkshire Hathaway Debuts Cruise Travel Insurance Called WaveCare
Berkshire Hathaway Debuts Cruise Travel Insurance Called WaveCare

WaveCare includes Berkshire Hathaway’s 24/7 global travel assistance. 

How to Become a Travel Agent in 2019
How to Become a Travel Agent in 2019

There’s more to being a travel advisor than loving to travel. We asked established travel professionals to share their best tips on how to get started in this tough, but rewarding, business.

News Briefs
TMR Report Cards & Outlooks
Advertiser's Voice
Advertiser's Voice: Tauck