One in Five Americans Say Getting Bumped Isn't Worth Any Compensation

by Richard D'Ambrosio
One in Five Americans Say Getting Bumped Isn't Worth Any Compensation

Photo: Yuan Kuan/Shutterstock.com


After a rash of prominent involuntary passenger removals from flights this year, American consumers are increasingly wary of being offered compensation for voluntarily leaving their seats.

According to a recent survey by online travel insurance website Policygenius, 21 percent of respondents said "no amount of money makes up for losing their seat on a flight," and if they do, more than half would either require at least $5,000, or wouldn't be satisfied with any amount of compensation.

Respondents are also more willing to accept compensation to sit next to a screaming baby on the plane than to lose their seat. Nearly 13 percent said they felt $250 made up for the crying, while only 3.5 percent said that same amount made up for being bumped.

Policygenius commissioned Google Consumer Surveys to survey a nationally representative sample of 1,500 adults ages 18 and older online from July 13-15, 2017. The survey's margin of error is between 3-5 percent.

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