PreCheck 101: Five Ways Your Customers Can Enroll
by Daniel McCarthy /TSA representatives joined ASTA members last week to discuss why the PreCheck program was created, how to use it properly, and what other changes are coming to the program in the future.
The Transportation Security Administration has taken heat in recent days for failures in technology, procedures, and human error when it comes to creating an efficient and effective way of screening travelers at U.S. airports. TSA has reportedly developed and implemented a plan to deal with those failures, but over the past year, one of its most well-known features has already undergone major changes.
Why PreCheck?
In 2011, the TSA replaced its one-size-fits-all approach to airport security with a new, risk-based style for passenger screening.
“The goal is to provide the most effective security in the most efficient way,” said TSA spokesperson Meredith Wadeson.
Since the majority of airline passengers are low-risk, Wadeson said, “by pre-screening our trusted travelers and moving them through the system we have more time to dedicate to the passengers we know less about.”
Airlines voluntarily join the program, with 12 airlines—including major carriers like United, JetBlue, Southwest, Delta, and America—having joined since 2011.
Five ways to jump the line
While no traveler, even if enrolled, is guaranteed access to the PreCheck line 100% of the time, there are five ways to ensure travelers have the best possible chance of gaining access when they travel.
1. Join a Trusted Traveler program.
There are four Trusted Traveler programs that include PreCheck Benefits.
One is the TSA PreCheck program, which is available to U.S. citizens and lawful permanent residents. For $85, travelers receive a five-year membership.
NEXUS and SENTRI also provide access to PreCheck benefits. NEXUS ($50 for a five-year membership) also provides expedited processing at the U.S. and Canada borders, while SENTRI ($122.25 for a five-year membership) provides access to faster lanes at Customs and Border Protection.
Travelers do not need a passport to enroll in any of those three programs.
A passport is required, however, for Global Entry, which also allows expedited processing through Customs and Border Protection at airports and land borders in seven countries (the U.K., Canada, Mexico, South Korea, Panama, Germany, and the Netherlands). It is available for U.S. citizens, lawful permanent residents, and citizens of other countries.
2. Work for the Department of Defense.
Active duty military personnel, who are all thoroughly vetted and background checked already, have access to PreCheck benefits. Their military ID number serves as the proxy for the known traveler program.
3. Be a long-time member of a Frequent Flyer program. Early in PreCheck’s history, frequent flyers were offered the benefits of the program on a consistent basis to expedite the security process. But, as the number of enrollees in the program increases, it will be offered less and less to this group.
4. Win the Flight-by-Flight Risk Assessment lottery. During pre-screening, the TSA runs risk algorithms using passenger data to determine which are deemed to be low risk and allows them into the TSA PreCheck line. That program also is being curtailed as more people sign up for the official program.
5. Get lucky with a Managed Inclusion screening. Through a program called Managed Inclusion, the TSA was using electric hand swabbing or canines to quickly screen people for explosives and drugs, and then directing them into the PreCheck lines when lines were long. The former has been shut off completely, Wadeson said, while the latter is only occurring at a very low rate.
“If you want to enjoy PreCheck all the time, your best bet is to sign up for a program,” Wadeson said.
Future
Looking to the future, Wadeson said more airlines likely will come aboard, adding to the 12 already enrolled. As major airlines have merged over the last few years, the process has slowed down.
Right now, 1.7 million use the PreCheck system and between three and four million use Global Entry, but the TSA expects that number to grow exponentially as travelers become more familiar with the program’s benefits.
Pic: Dion Hinchcliffe