Steps To A Successful Confrontation
1. State the purpose of your conversation.
2. Ask open questions.
3. Ask for the other guy’s perspective.
4. Listen to understand.
Source: Dr. Mimi Hull, PhD, at a Travel Institute Leadership Series webinar
1. State the purpose of your conversation.
2. Ask open questions.
3. Ask for the other guy’s perspective.
4. Listen to understand.
Source: Dr. Mimi Hull, PhD, at a Travel Institute Leadership Series webinar
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Carnival Corp. made it very clear that travel agencies and advisors must also comply with the new law in their own marketing.