Tauck announced it will appoint a dedicated small ship cruising specialist to train and educate travel agents on the company’s expanding portfolio of small ship ocean cruises
In the newly created role, 19-year Tauck veteran Scott Peters will lead in-agency training programs, create and host educational webinars and represent Tauck at various consumer and industry events.
Peters previously served as Tauck’s cruise director on the company’s small ship maritime cruises, as well as its European river cruises. More recently, he worked as a national account manager, representing Tauck to travel agents and agencies in the northwestern U.S.
“[Peters] more recent work with our travel agent partners has given him fantastic insights into what agents need to be successful in the marketplace,” Tauck’s vice president of global sales Steve Spivak said.
At Seatrade in March Tauck announced plans to double its number of small cruising ships over the next four years. The company will partner with French-owned cruise line Ponant on four new-builds. The first ship, Le Lapérouse, will debut July 2018 with a seven-night “Iceland: Land of Fire & Ice” itinerary, sailing out of Reykjavik and stopping at tiny villages and isolated islands.
By 2020, Tauck expects to be sailing a total of nine ships.
Tauck’s small ship cruise portfolio is the first segment to sell out every year, Spivak said, and doubling the inventory will be a great opportunity for travel agents to significantly boost their sales.