United Airlines Opens Newest Polaris Lounge at Newark Liberty International Airport

by Barbara Peterson
United Airlines Opens Newest Polaris Lounge at Newark Liberty International Airport

United's Polaris Lounge at Newark. Photo: United.


United Airlines is continuing to roll out new business class amenities, including larger and more luxurious airport lounges, as it ramps up the schedule for equipping all of its widebody planes with its new Polaris product.

At a ribbon cutting ceremony for the carrier’s newest business class lounge at Newark Airport on Thursday, United executives touted the features of Polaris, which is meant to compete with the improved business class offerings on airlines like Singapore, Emirates and other top-ranked airlines. 

The cabins feature brand new pod-like suites, in a 1-2-1 configuration, each with direct aisle access; fully reclined, the seats offer a 180-degree, lie-flat bed that is six feet and six inches long. 

Polaris is currently available on key international routes such as Newark-Tokyo and Los Angeles-Shanghai, and the aim is to complete the overhaul of all 220 jets in its international fleet by the end of 2020. 

The airline is equipping jets with Polaris seats at the rate of one every ten days.

Jill Kaplan, president, New York/New Jersey for United Airlines, said the new lounges are an essential part of this makeover.  The lounge at Newark, which opens to customers June 4, follows on the heels of Polaris lounges at Chicago O’Hare and San Francisco International. Some 40,000 United passengers travel through the airline’s New York area hub every day, said Kaplan, “the addition of the United Polaris lounge for our customers traveling on long-haul flights strengthens our service offering in Newark for the most enjoyable experience.”

United Airlines Polaris Seating Area.
A shot of the dining room at United's new Newark facility.

Among the features of Newark’s new 27,000 square feet facility:

  • More than 455 seats total, with 15 different seat types
  • 570 power outlets and 450 USB ports
  • 4 private phone rooms
  • 10 private daybeds outfitted with Saks Fifth Avenue bedding
  • 10 luxurious shower suites, featuring rainfall showers
  • Personal valet services, including steaming garments
  • A private dining area with table service for up to 48 guests, with menus by New York Chef John Glowacki, plus a self-serve buffet
  • A cocktail menu with signature drinks

Polaris lounges will open in Houston and Los Angeles this summer and according to United Vice President of Marketing Mark Krolick, the airline is also eyeing locations at international airports such as Tokyo and London.

  0
  0
Tip of the Day
Daily Top List

Offline Places to Find Luxury Travelers

1. Local schools.

2. Professional services.

3. Local luxury retailers.

4. Arts community.

5. Luxury establishments.

Source: TMR

TMR Recommendations
Top Stories
Orlando International Becomes First Airport to Use Facial Recognition on All Passengers
Orlando International Becomes First Airport to Use Facial Recognition on All Passengers

The program identifies travelers by matching their face to visa or passport photos already in a DHS database.

Five Engaging Airport Amenities that Are Curing Travel Boredom
Five Engaging Airport Amenities that Are Curing Travel Boredom

As travel delays become more common, airports around the world are enhancing their offerings to provide convenience and entertainment to travelers.

The TSA Is Now Telling Travelers Not to Bring Powders onto Planes
The TSA Is Now Telling Travelers Not to Bring Powders onto Planes

New rules starting later this month will make carrying baby powder, protein powder, dry spices, and other powders on international flights more difficult.

Five Tips for Navigating Busy Airports This Summer
Five Tips for Navigating Busy Airports This Summer

Help you clients have stress-free travel experiences by giving them the low-down on security requirements, timing, and travel documents.

JetBlue Founder Backing New U.S. Airline
JetBlue Founder Backing New U.S. Airline

David Neeleman, who is now a part owner of Portuguese airline TAP Air Portugal, is reportedly weighing backing a new entrant into the U.S. market.

What Individual Fare Pricing Means to Travel Agents
What Individual Fare Pricing Means to Travel Agents

Travel sellers cannot afford to remain unaware of this seemingly inevitable and revolutionary development in the way that air travel is sold.

News Briefs
TMR Report Cards
Advertiser's Voice
Advertiser's Voice: Norwegian Cruise Line