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Top Stories: Retail Strategies

Help Wanted: Leisure Agencies Face Staffing Dilemma
Help Wanted: Leisure Agencies Face Staffing Dilemma Leisure travel agents are facing their toughest staffing challenges since before the recession. With the rebound of vacation travel, competition for seasoned pros and newcomers is keen. The fast growth of host agencies i... Read
People Are Still Key to Successful Retailing, Study Shows
People Are Still Key to Successful Retailing, Study Shows Despite the impact of technology, “running a successful retail operation is all about people: employees, customers, and the interactions among them,” a global consulting firm reports. An expert shares insights from a stu... Read
Viewpoint: You Can Make a Difference in a Child’s Life
Viewpoint: You Can Make a Difference in a Child’s Life Jennifer Wilson-Buttigieg of Valerie Wilson Travel knows the profound difference that travel can make to critically ill children. So she worked with Make-A-Wish to create the Travel Wish Bank. Here’s how you can help.... Read
When You Work at Home, Summer Taunts You
When You Work at Home, Summer Taunts You Home-based entrepreneur Stephanie Lee dreads summer. The lure of a beautiful day taunts her, challenging her self-discipline – far more than the usual work-at-home distractions (like the laundry). It’s a challenge famili... Read
U.S. Predicts Record Inbound Visitors, as Global Travel Soars
U.S. Predicts Record Inbound Visitors, as Global Travel Soars Inbound traffic to the U.S. is forecast to rise 4% this year, setting a new record. Globally, tourism receipts hit new highs in 2012. Also: Sustainable travel and Native American tourism are represented on the new U.S. T... Read
More Consumers Turn to Agents for Summer Vacation Plans
More Consumers Turn to Agents for Summer Vacation Plans Faced with a huge amount of online travel information, a larger share of U.S. consumers sought travel agents’ expertise when making their summer vacation plans this year. In more good news for agents, the outlook for sum... Read
Changing Agency Biz Seen as a Plus for Young Newcomers
Changing Agency Biz Seen as a Plus for Young Newcomers The changing nature of the agency business is a plus when it comes to attracting young newcomers. Industry leaders weigh in on the issues.... Read
New ASTA Chief Focuses on Consumer Engagement
New ASTA Chief Focuses on Consumer Engagement New initiatives from ASTA aim to leverage social media to boost consumer awareness of travel agents along with customer engagement. In an interview with Travel Market Report, new ASTA CEO Zane Kerby elaborated on this an... Read
7 Ways to Foster Amazing Client Loyalty
7 Ways to Foster Amazing Client Loyalty Successful travel agents know that creating loyal customers is key to withstanding competition from OTAs and suppliers. “When the client feels you are watching his or her back all the time, it becomes difficult for them ... Read
Women in Travel: Entrepreneurial Mindset Is Key
Women in Travel: Entrepreneurial Mindset Is Key Women-owned companies are the fastest-growing segment of small businesses in the U.S., but women entrepreneurs, including travel agents, still face challenges. A hesitancy toward taking risk is one factor holding some wo... Read

Advertorials

Departments

Business Boosters

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Video Calls Are a Great Tool for Home-Based Agents
Want to Boost Sales? Take a Tip From Improv Theater
At a Loss for Creative Business Ideas? Start Stealing
8 Ways to Excite Client Enthusiasm in a Destination
Success Strategies

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Sales Advice: When Booking Hotels, Show Your Value
9 Ways to Put Supplier Expertise to Work for Your Agency
12 Tips for Successful Travel Agency Presentations
Buy Local. It’s Good for Your Business
On The Job
From Soccer Events to Biz Travel, Agency Scores in Diverse Markets
Rock Star Agent Strikes Chord in Music Travel
California Agency Takes Manhattan in Bicoastal Expansion
Traveling With Clients Is Thriving Niche for Calif. Agent
Money Markets
Agent Hones Group Tour Market Through Radio Listeners
How to Crack the Incentive Travel Market
Tips & Trends

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U.S. Predicts Record Inbound Visitors, as Global Travel Soars
Shoppers Expect Consistency in Online & Offline Pricing
Consumer Travel Attitudes Hit a High Note
ASTA’s New CEO Takes Office This Week
Tactical Technology

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Agency Pins Marketing Strategy on Social Media
Your Social Media Priorities for the New Year
3 Keys to Measuring ROI on Social Media Marketing
For Agents, Social Media a Vital Link During Crisis
Fees-Ability
Agent’s Fee Strategy Lets Him Focus on High Spenders
Service Fees Send Revenue Soaring for Phoenix Agency
Social Media Mavens
Agency’s Online Strategy Resonates With Clients, Young Employees
Tools and Training

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Bhutan, Mexico Spotlighted on Agent Fams, Conference
Sustainable Travel Intl Launches Certification Program
Online Boot Camp Focuses on Africa Travel
Carnival Updates Agent Training Program
Work-Life Balance
When You Work at Home, Summer Taunts You
Overcoming the Isolation of Working at Home
Take Back Control of Your Time – and Your Life