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Retail Strategies Stories
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Top Stories: Retail Strategies
Shoppers Expect Consistency in Online & Offline Pricing
Consumers are looking to retailers to integrate the online and offline shopping experiences and be consistent in pricing, according to a new survey. Also: NACTA will feature Olympic diving medalist Greg Louganis at its c...
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Frontier Gives Agents a Workaround on New Bag Fees
Travel agents will be able to work around Frontier Airlines’ new carry-on bag fees when they take effect this summer. The fees apply only to passengers who buy Basic fares through traditional and online travel agencies. ...
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Agency Industry Seen Losing Its Young Entrants
More young people are joining the agency industry than at any time in the past decade. Unfortunately, they’re not sticking around, says Ryan McGredy, president of ASTA’s Young Professionals Society. Here’s his take on th...
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Washington State Agents Face Six-Fold Tax Hike
The latest attempt to increase state revenues by taxing travel agent income is happening in Washington state. The state’s legislature could decide as early as next week to enact a law ending a decades-old preferential ta...
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Want to Boost Sales? Take a Tip From Improv Theater
Bestselling author Daniel Pink urges agents to rethink traditional ways of doing business, especially sales. Borrowing techniques from improv theater, adopting the client’s lingo and focusing on ideas and not just produc...
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Departments
Business Boosters
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Want to Boost Sales? Take a Tip From Improv Theater
At a Loss for Creative Business Ideas? Start Stealing
8 Ways to Excite Client Enthusiasm in a Destination
Joselyn: Supplier-Direct Competition Is ‘Rampant’
To Maximize Sales, Focus on Client Needs, Not Commission
Networking Is Not a Verb – It’s a Lifestyle, Expert Says
How to Turn Disasters Into Customer Service Wins
To Generate Business, Tell Your Story on LinkedIn
Do You Have What It Takes to Be an Entrepreneur?
Financial Advice for the Self-Employed
Are You a Circle or a Square? Know Your Shape to Boost Sales
From Agent to Entrepreneur, Your Path to Success
8 Ways to Turn Prospects Into Clients
How to Deal With Angry Customers
Hollywood Insiders: Give Clients the Celebrity Treatment
Why You Should Be Selling More Insurance (and How to Do It)
Agent Advice: Sell the Hole, Not the Drill
Digging Deeper: 9 Ways to Get Closer to Your Customers
Want Sales? Ditch the Pitch & Ask Questions
For Marketing Success, Follow the Customer’s Journey
Finding Inspiration on the Golf Course
Engagement Marketing Made Simple
Success Strategies
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9 Ways to Put Supplier Expertise to Work for Your Agency
12 Tips for Successful Travel Agency Presentations
Buy Local. It’s Good for Your Business
10 Ways to Showcase Your Staff’s Expertise & Build Sales
For Work-at-Home Success, Find Your Personal Style
Put Outsourcing to Work for Your Home-Based Agency
Work at Home? Use It to Your Advantage
Make the Power of the Press Work for You
A Little Swag Keeps Clients Coming Back
On The Job
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From Soccer Events to Biz Travel, Agency Scores in Diverse Markets
Rock Star Agent Strikes Chord in Music Travel
California Agency Takes Manhattan in Bicoastal Expansion
Traveling With Clients Is Thriving Niche for Calif. Agent
Agency Gives Cancer Patients a Break With Free Cruises
Money Markets
Agent Hones Group Tour Market Through Radio Listeners
How to Crack the Incentive Travel Market
Tips & Trends
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Shoppers Expect Consistency in Online & Offline Pricing
Consumer Travel Attitudes Hit a High Note
ASTA’s New CEO Takes Office This Week
Health Insurance Program Launched for Home-Based Agents
Tourism Groups Unite to Fight Global Child Exploitation
Social Media: Is It Really Driving Travel Decisions?
Luxury Consumers Tighten Their Gucci Belts
Tactical Technology
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Agency Pins Marketing Strategy on Social Media
Your Social Media Priorities for the New Year
3 Keys to Measuring ROI on Social Media Marketing
For Agents, Social Media a Vital Link During Crisis
3 Things to Consider When Outsourcing Social Media
Social Media Marketing: How to Get Your Team’s Buy-in
Where to Turn for Quality Social Media Content
Fees-Ability
Agent’s Fee Strategy Lets Him Focus on High Spenders
Service Fees Send Revenue Soaring for Phoenix Agency
Social Media Mavens
Agency’s Online Strategy Resonates With Clients, Young Employees
Tools and Training
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Sustainable Travel Intl Launches Certification Program
Online Boot Camp Focuses on Africa Travel
Carnival Updates Agent Training Program
Royal Caribbean Updates University of WOW
Facebook FAM Trip Launches for Agents
Carnival Expands Training for Home-Based Agents
Work-Life Balance
Overcoming the Isolation of Working at Home
Take Back Control of Your Time – and Your Life
Get Focused: How to Manage Interruptions at Work