Top Stories: Technology
Sabre Introduces ‘Customer Personalization’ Solutions
Sabre Introduces ‘Customer Personalization’ Solutions

Sabre Corp. is rolling out three new “customer personalization” solutions. These will, among other things, promote ancillary growth by using personalized customer insights and detect changes to booking record and respond accordingly.

Partnership to Provide Airlines with Feedback on What Customers are Buying
Partnership to Provide Airlines with Feedback on What Customers are Buying

Farelogix, which is developing New Distribution Capability (NDC) solutions, has partnered with Triometric to provide airlines with instant feedback on what customers are buying and—just important—what they’re not buying. The goal is to make the shopping process more efficient and, ultimately, create better opportunities for travel agents, says Farelogix.

Sabre GDS: Positioned for Growth
Sabre GDS: Positioned for Growth

Sabre reported a net income of nearly $72 billion for 2014 in what its CEO called “a nice turnaround from 2013.” He says the company is well-positioned for growth this year.

Then There Were Two: Expedia To Acquire Orbitz
Then There Were Two: Expedia To Acquire Orbitz

Expedia Inc. announced a deal to acquire Orbitz Worldwide, a development that comes on the heels of its acquisition of Travelocity. That will leave two online giants: Expedia Inc. and the Priceline Group.

Southwest to Provide 'Entire' Inventory to Amadeus Booking Tools
Southwest to Provide 'Entire' Inventory to Amadeus Booking Tools

Amadeus and Southwest Airlines signed a new multi-year agreement that will provide Amadeus' corporate travel booking tool users worldwide with access to Southwest's fares and inventory.

Yapta Launches RoomIQ Tool
Yapta Launches RoomIQ Tool

Yapta officially launched RoomIQ, a hotel rate-tracking tool, with Ultramar Travel Management serving as the launch customer. The tool’s beta resulted in strong savings for the TMC.

ARC Group to Provide List Of Clearer Debit Memo Reasons
ARC Group to Provide List  Of Clearer Debit Memo Reasons

The Airlines Reporting Corp.'s Debit Memo Working Group Steering Committee (DMWG) plans to standardize the categories under which debit memos are issued, in order to make it easier to understand why a debit memo was generated.

Sabre to Hike Help Desk Fee
Sabre to Hike Help Desk Fee

Sabre will raise the fee slightly for calls to its Global Support Center, commonly called the help desk, and it will apply the fee to all support channels in the Americas. Sabre said locations in the Americas have a new, faster, way to reach the help desk.

Travelport Smartpoint Now Incorporates Leading-Edge Air Merchandising Solution

The newest version of Travelport’s Smartpoint desktop solution is available now. Packed with new features and functionality, including game-changing merchandising content and an ever-expanding range of airlines and ancillaries, Travelport Smartpoint makes it easier than ever to book travel for your customers.