Top Stories: Technology
Expedia Acquires Travelocity
Expedia Acquires Travelocity

Expedia Inc. acquired Travelocity outright from owner Sabre Corp. for $280 million. The move should please travel agents who were never comfortable with their primary technology provider operating a website that competed with them.


Security Should Be Agents' Top Tech Focus in 2015
Security Should Be Agents' Top Tech Focus in 2015

Last year witnessed several damaging hacks of major U.S. businesses and banks—and it's likely this is just the first wave of cyber theft and cyber terrorism. Every business should take steps to protect confidential information, and that's especially important for travel agents who handle their clients' sensitive financial information.


Providing New Tracking Tools for Travel Managers
Providing New Tracking Tools for Travel Managers

Two companies have partnered to provide travel managers with live flight-tracking. The new arrangement offers a mix of “incidence management and proactive management of the VIP travel,” says a company exec.


IATA Is Listening to Agents with New Study on NDC Impact
IATA Is Listening to Agents with New Study on NDC Impact

IATA announced it will collaborate with a coalition of travel agent associations on a study examining the impact of its New Distribution Capability (NDC) on agents.


Travelport Smartpoint Now Incorporates Leading-Edge Air Merchandising Solution
Travelport Smartpoint Now Incorporates Leading-Edge Air Merchandising Solution

The newest version of Travelport’s Smartpoint desktop solution is available now. Packed with new features and functionality, including game-changing merchandising content and an ever-expanding range of airlines and ancillaries, Travelport Smartpoint makes it easier than ever to book travel for your customers. 


Amadeus Revives ‘The Human Touch’
Amadeus Revives ‘The Human Touch’

In an about-face, Amadeus has shelved its proposed overly-technical desktop in favor of an approach that focuses on ‘front-line, customer-facing human beings.’


Over 100 Arrested in Global Crackdown on Airline Fraud
Over 100 Arrested in Global  Crackdown on Airline Fraud

Law enforcement agencies cooperated with the airline, travel and credit card industries in a crackdown on online airline fraud that led to more than 100 arrests of suspects over the Thanksgiving holiday.


ARC Reaches A Milestone with EMD
ARC Reaches A Milestone with EMD

ARC last month reached a major milestone in the life of its Electronic Miscellaneous Document (EMD), which allow travelers using traditional and online travel agencies to pay for airlines’ ancillary products at the same time they purchase their tickets.


Travelport Smartpoint Now Incorporates Leading-Edge Air Merchandising Solution
Travelport Smartpoint Now Incorporates Leading-Edge Air Merchandising Solution

The newest version of Travelport’s Smartpoint desktop solution is available now. Packed with new features and functionality, including game-changing merchandising content and an ever-expanding range of airlines and ancillaries, Travelport Smartpoint makes it easier than ever to book travel for your customers.