Top Stories: Technology
Amex GBT Adopts Cloud Computing
Amex GBT Adopts Cloud Computing

American Express Global Business Travel (GBT) is moving to the cloud. With that move, it’s aiming to create a system infrastructure that allows it to drive higher performance and efficiencies now that it is no longer a unit of the American Express Co.

New MSC Booking System Aims to Support North America Expansion
New MSC Booking System Aims to Support North America Expansion

MSC Book, MSC Cruises new booking engine, is designed to support the line’s expansion in North America. Already in use in Europe, it is being tweaked and customized for North American travel agents.

For Agents: A Painless Way to Deal with Ancillaries
For Agents: A Painless Way to Deal with Ancillaries

A Swiss firm promises to offer travel agents a painless way to deal with airlines’ ancillary products in a way that consumers can enjoy, rather than dread.

ARC Task Forces to Focus on Credit Card Processes
ARC Task Forces to Focus on Credit Card Processes

ARC’s Credit Card Working Group created two new task forces, one focused on reducing credit card acceptance costs—including fraud and chargebacks—and the other on issues involved in supporting 3D Secure in the travel agency distribution channel.

ARC Sales Reflect Decline in Air Fares
ARC Sales Reflect Decline in Air Fares

Airlines have been feeling pressure to lower air fares in the wake of falling oil prices, and ARC’s first-quarter report shows that they are reacting. Meanwhile, the growth in the number of transactions by U.S. travel agencies is outpacing the growth in dollar value.

New Standard Clarifies Airline Ancillary Charges
New Standard Clarifies Airline Ancillary Charges

Visa has introduced global payment standards for airlines’ ancillary transactions. The new standards promise to eliminate frustration over the way these charges appear on credit card statements.

The Apple Watch and Clients: What Agents Need to Know
The Apple Watch and Clients: What Agents Need to Know

The long-awaited Apple Watch goes up for pre-orders tomorrow, with the promise of connecting consumers to the digital world in a more organic manner than ever before. Here are four things travel agents should know about the Apple Watch.

Sabre Introduces Automated Faring
Sabre Introduces Automated Faring

Sabre has developed a new industry standard for the booking of fares for round-the-world and circle trips (those that begin and end in the same city). Travel agents booking multi-destination journeys will no longer need to manually add up the prices of each segment of a passenger’s journey.

Travelport Smartpoint Now Incorporates Leading-Edge Air Merchandising Solution

The newest version of Travelport’s Smartpoint desktop solution is available now. Packed with new features and functionality, including game-changing merchandising content and an ever-expanding range of airlines and ancillaries, Travelport Smartpoint makes it easier than ever to book travel for your customers.