Phased Rollout of EMD Functionality Starts in May
Travelport said it processed the first live booking of a KLM Economy Comfort seat using the new industry standard electronic miscellaneous document (EMD). The booking was fulfilled via a travel agent in the Netherlands for a customer traveling from Amsterdam to Beijing. Currently in alpha testing, the new functionality will be made available to Travelport agents worldwide in a phased rollout that begins next month.
2 New Websites Enter Ancillary Distribution Fray
Agents can stay abreast of the controversy over distribution of ancillary products – GDSs vs. alternative methods – on two websites. LetTheMarketFly.com is a Sabre-sponsored site that stresses the importance of a transparent marketplace. TakeTravelForward.com aims to educate consumers and policymakers about “the need to change and improve outdated technologies in air travel ticketing;” the site is sponsored by Open AXIS Group, Farelogix and friends.
Travelport App Facilitates Ticket Exchange Process for Canada Agents
Travelport Ticket Exchange has launched in Canada to help Apollo-connected travel agents cope with the complexities of exchanging BSP e-tickets. The new application guides agents through the ticket exchange process and auto-calculates both positive- and negative-value exchanges without user intervention. No cryptic commands or formatting are required. Forward and backward navigation allows the agent to make changes prior to the final commitment. The application can be used as a calculator tool to quote cost-of-change to the customer. It is available now for free download by going to the ASK Travelport. Installation and User Guide (English ASK answer 37323 and French ASK answer 38246).