A swipe at agents by Marriott's Arne Sorenson has travel agents riled up. Here’s what some had to say about suppliers who push clients to book direct.
Who doesn’t love a present? From selfie sticks to dinners in Europe, travel professionals love to gift their customers in ways that make memories.
An emerging breed of special needs travel consultants is finding booking travel for people with autism to be a fulfilling, interesting and growing niche.
Tucked in among the many new resort openings in Cancun this season, is one property designed to combine the look of a cruise ship with the family-friendly feel of a hotel on land.
After a negative story from Cheat Sheet appeared this week about travel agents, some of our readers shared their insider secrets about the life and job of a travel agent.
Here are tips from other travel agents on how to choose your industry partners wisely and what to do if you get burned.
After a massive snowstorm that closed airports earlier this winter, hundreds of travelers had no idea where their luggage was, but travel agent Jack Bloch got his clients and their luggage home safely.
With elegant and experiential touches, Omni’s new hotel takes its place on Kentucky’s soaringly popular Urban Bourbon Trail.
Travel agents’ feedback helped in the design of a new upscale experience at the 65-year-old grand dame, said the hotelier's Chairman Guy Steuart III.
Successful travel agents share their tips on how to maximize sales — and stay calm — during what many are calling the busiest Wave season in years.