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1/18/2017  |  by Michele McDonald

New low-cost option is like those of United and Delta--except for one key detail.

1/13/2017  |  by Michele McDonald

The Canadian low-cost carrier is revamping its fare bundles and change fees.

1/13/2017  |  by Michele McDonald


Unite, the union that represents British Airways’ Heathrow-based cabin crewmembers hired since 2010, is upping the ante for its “second wave” of strike actions. It is planning a 72-hour strike starting at 00:01 a.m. on Jan. 19, following up on the two-day strike on Jan. 10-11, which Unite said was “strongly supported.”   

1/12/2017  |  by Michele McDonald

At its flagship store on New York’s Fifth Avenue, 14 of Saks’ storefront windows display a replica of a United aircraft.

1/10/2017  |  by Michele McDonald

The search for a permanent president to replace Sean Menke continues.

1/10/2017  |  by Michele McDonald


All British Airways customers will be able to fly to their destinations on Jan. 10-11 despite an industrial action by Unite, the union that represents cabin service crew hired since 2010, British Airways said today.

BA said all flights to and from London Gatwick and to and from London City will operate as normal, as will the vast majority of flights to and from London Heathrow, although a small number of flights to and from Heathrow will be merged as part of its contingency plan.

1/10/2017  |  by Michele McDonald


Alaska Airlines this week launched daily nonstops from Los Angeles to Havana, marking the first-ever commercial flights between the U.S. West Coast and Cuba.

Alaska is offering connecting service to its Seattle hub.

1/6/2017  |  by Michele McDonald


Alaska Airlines said passengers on its Gogo-equipped flights can use iMessage, WhatsApp and Facebook Messenger at no charge. Free Chat is currently in beta and will deploy full functionality on Jan. 24.

Alaska Airlines also is offering free access to its entire catalogue of movies and TV shows through March 31.

1/4/2017  |  by Michele McDonald

Among four trends for the New Year, ‘airlines are recognizing the value of agents,’ and sales and transactions of ancillary products are headed up.

1/4/2017  |  by Michele McDonald


Unite, the union that represents British Airways’ “mixed fleet” cabin crew, has rescheduled its 48-hour strike for Jan 10. The crew members—those hired since 2010 at lower wage scales—are protesting “poverty pay.”

Unite said British Airways is seeking to “unpick the progress” made toward addressing the pay issues during talks with a conciliation service.

The strike had originally been set for Dec. 25-26.