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3/15/2017  |  by Michele McDonald


In the single largest new market announcement in its history, Alaska Airlines said it is adding 13 new nonstop markets from San Francisco International Airport and Mineta San Jose International Airport in late summer and fall.

From San Francisco, the carrier will serve Philadelphia, New Orleans, Nashville, Indianapolis, Raleigh-Durham, Baltimore-Washington, Kona, Albuquerque and Kansas City.

From San Jose, it will serve Austin, Tucson and Los Angeles.

The flights will be rolled out from Aug. 31 to Dec. 14.

3/15/2017  |  by Michele McDonald


Cathay Pacific Airways will add four nonstop flights between San Francisco and Hong Kong beginning Oct. 29, using the new A350-900 in the U.S. for the first time. The aircraft will feature a refreshed business class cabin and new premium economy and economy class seats.  

Flight 893 will expand from a three-times-weekly service using a 777-300ER to a daily A350 service, bringing the total number of San Francisco to Hong Kong departures to three per day.

It will depart at 12:55 a.m., arriving in Hong Kong the following day at 8:05 a.m.to allow passengers to connect with Cathay Pacific flights throughout Asia, including 22 gateways in mainland China.

The return, Flight 892, departs Hong Kong at 5:55 p.m. on Monday, Wednesday, Friday and Sunday and at 6:45 p.m. on Tuesday, Thursday and Saturday.

Flights to Los Angeles will be reduced from 28 to 21 per week.

3/8/2017  |  by Michele McDonald

Travel agencies in the United States and Canada now can access and book Air Canada’s Preferred and Advance paid seat offerings through Amadeus. 

3/7/2017  |  by Michele McDonald


Eight JetBlue Airways executives have new titles as a result of a move to “evolve our leadership team while continuing to nurture a strong group of leaders,” according to Robin Hayes, chief executive officer.

None of the appointees are new hires, and most will continue to report to their current managers.

The new roles are:

  • Warren Christie, senior vice president, safety, security and air operations; previously senior vice president, safety, security and training. Joined JetBlue in 2003; continues to report to Jeff Martin, executive vice president of operations.
  • Glenn Cusano, senior vice president, finance and treasury; previously vice president of operational planning and analysis. Joined in 2003; reports to Steve Priest, chief financial officer.
  • Ian Deason, senior vice president, airports experience; previously vice president of airports experience. Joined in 2006; continues to report to Joanna Geraghty, executive vice president, customer experience.
  • Marc Esposito, vice president of crew and values relations; previously vice president, values relations. Joined in 2014; continues to report to Mike Elliott, executive vice president of people.
  • Tracy Lawlor, vice president, strategy and business development; previously vice president, financial planning and analysis. Joined in 2001; reports to CEO Hayes.
  • Rachel McCarthy, senior vice president of talent and learning; previously vice president of talent. Joined in 2009; continues to report to Mike Elliott.
  • Mike Parkinson, vice president of focus city airports; previously director of JFK airports operations. Joined in 2003; continues to report to Ian Deason.
  • Lisa Reifer, vice president of infrastructure, properties and development; previously director of commercial development and strategy reporting. Joined in 2004; reports to Steve Priest.
3/7/2017  |  by Michele McDonald


British Airways is reducing economy cabin legroom by about 1 inch, from 30 inches to 29 inches, on its short-haul A320 and A321 aircraft to make room for two additional rows.

Passengers will see the change on intra-Europe flights next year.

The reduction will put BA’s legroom on a par with EasyJet but one inch less than Ryanair.

3/6/2017  |  by Michele McDonald

A new take on an unwelcome airport ritual.

3/3/2017  |  by Michele McDonald

At ‘the beginning of a new era in aviation in North America,’ the longtime partners will launch the largest U.S. cross-border alliance with Mexico.

3/1/2017  |  by Michele McDonald

The growth of ancillary sales in the travel agency channel was “quite large” last year, Amadeus said. 

2/23/2017  |  by Michele McDonald

Airline customers have implemented Rich Content & Branding, which provides travel agents with 'state-of-the-art abilities to show and sell all of their products, fares, fare families and ancillaries.'

2/22/2017  |  by Michele McDonald

After Delta—an airline that prides itself on its flight completion factor—endured a meltdown in August that inflicted pain for days, it decided it wasn’t taking the tyranny of technology lying down.