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9/20/2017  |  by Richard D'Ambrosio

New study finds that booking direct flights through airline websites made passengers less than happy.

9/20/2017  |  by Richard D'Ambrosio

So far, hotels, tour companies and airlines are getting kudos from agents as they rebuild client itineraries and try to obtain refunds.

9/20/2017  |  by Richard D'Ambrosio

Napa Valley is heavily promoting September and October "crush season" with interactive experiences, wine tastings, banquets and new accommodations.

The early fall is when vineyards harvest grapes "and the scent of wine permeates the air," Visit Napa Valley said. Visitors can experience everything from a "grape stomp," at Peju Province and Bell Wine Cellars, to wine blending classes at B Cellars and Judd's Hill.

Visitors also can learn wine production at Round Pond's "Day in the Life" program, where guests measure the ripeness of the grapes during a vineyard tour, partake in a winemaking tutorial, and conclude with a tasting of the estate's olive oils.

In lodging, downtown Napa opens The Archer in Oct. 2017, featuring a Charlie Palmer steakhouse, and a rooftop bar. Additionally, $45 million in renovations are complete at Vintage Inn and Hotel Villagio, two hotels anchoring the new The Estate Yountville.

9/19/2017  |  by Richard D'Ambrosio

Local tourism officials work hard to shift perceptions formed by last week’s nonstop cable television footage and viral videos of downtown Miami flooding.

9/18/2017  |  by Richard D'Ambrosio

In other major cities, travel was up 37% in Knoxville, Tenn., 28% in Nashville, Tenn. and 19% in Charleston, S.C.. Cities close to the path of the full solar eclipse also benefitted as jumping off points for travelers. Kansas City, Mo., saw travel increase 9% and St. Louis experienced an 8% increase.

9/18/2017  |  by Richard D'Ambrosio

Though major roads are now open in Havana, conditions on the island still merit caution following damage from Hurricane Irma.

9/15/2017  |  by Richard D'Ambrosio

As part of its 90th birthday celebration next year, Globus has added four new tours that it promises will take travelers "off-the-beaten-piazza and into undiscovered Italy."

The tours include the nine-day "Hidden Treasures of Southern Italy," which takes guests to Sorrento, the olive oil-rich region of Apulia, Bari, Alberobello and the caves of Castellana Grotte.

The 10-day "The Sicilian" covers Palermo, the Valley of the Temples, dating back to the 6th century BC, Agrigento and the IBLA district of Ragusa.

The eight-day "Gourmet Tuscany" includes the hillside town of Vinci, Lucca, where guest will visit the Palazzo Pfanner gardens, and the medieval village of Greve.

Finally, the eight-day "Apulia, The Heel of Italy" tour includes much of the Hidden Treasures tour, but adds in Florence and Fasano.

Globus is offering some airfare savings and 10% off select Italy packages for bookings made before Nov. 7, 2017.

9/15/2017  |  by Richard D'Ambrosio

Fire erupts during morning commute from what police think was a homemade bomb.

9/14/2017  |  by Richard D'Ambrosio

As airports come back online, airlines slowly start to resume regular schedules while travel agents grow weary from 24-hour workdays.

9/14/2017  |  by Richard D'Ambrosio

Winner is travel technology provider looking to automate client communications so agents can focus on adding value.