Here Are the Standard Cancellation Policies for Each Major Cruise Line
by Dori Saltzman /Cruise line cancellation policies are as varied as the cruise lines themselves. Some cruise lines let clients cancel up to three months before sailing with no penalty. Others charge an administrative fee for a cancellation from the minute a cruise has been booked.
One universal truth does apply, though: the more expensive or longer the cruise, the less time people have to cancel their sailing with the least penalty.
To help advisors quickly and easily identify the cancellation policy for ocean-going cruise lines, Travel Market Report has rounded up each line’s standard policy.
This roundup does not include any special promotions that require either a non-refundable deposit or a non-refundable fare. Additionally, unless noted otherwise, cancellation charges are person.
In this article: American Cruise Lines | Azamara | Atlas Ocean Voyages | Carnival Cruise Line | Celebrity Cruises | Celestyal Cruises | Cunard | Disney Cruise Line | Holland America Line | Lindblad Expeditions | MSC Cruises | Norwegian Cruise Line | Oceania Cruises | Paul Gauguin Cruises & Ponant | Princess Cruises | Regent Seven Seas Cruises | Royal Caribbean | Scenic | Seabourn | Silversea Cruises | UnCruise Adventures | Viking | Virgin Voyages | Windstar Cruises
American Cruise Lines
Days Prior to Departure | Cancellation Charge
- 91 days or more | $250 per person (unless cancelled within 24 hours of booking)
- 90-46 days | 50% + $250 per person
- 45 days or less | 100% + $250 per person
Azamara
Days Prior to Departure | Cancellation Charge
- 121+ days | $75 per person
- 120-91 days | 25% of booked fare
- 90-61 days | 50% of booked fare
- 60-31 days | 75% of booked fare
- 30 days or less | 100% of booked fare
Atlas Ocean Voyages
Days Prior to Departure | Cancellation Charge
- Deposit-91 days (Deposit – 121 days for Antarctica sailings) | $250 per person
- 90-76 days (120-76 days for Antarctica sailings) | 50% cancellation fee
- 75-46 days (same for Antarctica sailings) | 75% cancellation fee
- 45 days or less (same for Antarctica sailings) | 100% cancellation fee
Photo: Joni Hanebutt / Shutterstock.com
Carnival Cruise Line
Days Prior to Departure | Cancellation Charge
- Final payment – 56 days | Deposit amount
- 55-30 days | 50% of booked fare (or standard deposit, whichever is greater)
- 29-15 days | 75% of booked fare (or standard deposit, whichever is greater)
- 14 days or less | 100% of booked fare
COVID-19 Exception: If you, your family members living with you in the same household or a travel companion assigned to the same stateroom cancels a cruise booking due to testing positive for COVID-19 within seven days of embarkation, you and those traveling companions assigned to the same stateroom are entitled to an FCC for the amount paid to Carnival. To qualify for the FCC, you are required to notify Carnival within 24 hours or receiving a positive COVID-19 test result. Results must be presented to Carnival in an “acceptable” format – ie, a laboratory test record, digital certificate or healthcare record that indicates your full legal name, date of birth, type of test, date and time sample was taken, test result stating “POSITIVE” and laboratory, testing site, and/or healthcare provider details. Handwritten test results and photographs of at-home test results are not acceptable.
Celebrity Cruises
Days Prior to Departure | Cancellation Charge
For 1 to 4 Night Cruises (including holiday sailings)
- 74-61 days | 50% of total price
- 60-31 days | 75% of total price
- 30 days or less | 100% of total price
For cruises of 5 nights or longer (including holiday sailings & cruise/tours)
- 89-75 days | 25% of total price
- 74-61 days | 50% of total price
- 60-31 days | 75% of total price
- 30 days or less | 100% of total price
COVID-19 Exception: For cruises departing through November 30, 2022, Celebrity will provide a 100% refund (or FCC) for any guest and their traveling party, if any test positive for COVID-19 within 10 days prior to embarkation. To qualify for a refund or FCC, the person who has tested positive must present a verified positive test in a form acceptable to Celebrity.
Celestyal Cruises
Days Prior to Departure | Cancellation Charge
For 2022 Cruises
- 89-30 days | full deposit
- 29 days or less | 100% (minus port and service charges)
For 2023 Cruises
- 90 days or more | $60 per stateroom
- 89-30 days | full deposit
- 29 days or less | 100% (minus port and service charges)
Cunard
Days Prior to Departure | Cancellation Charge
For voyages of 30 nights or less on Queen Mary 2 and Queen Victoria, departing through February 23, 2023 (including World Voyage segments
- 89-61 days | 40% of full fare
- 60-31 days | 50% of full fare
- 30-15 days | 75% of full fare
- 14 days or less | 100% of full fare
For all other cruises or voyages of 30 nights or less on Queen Mary 2 and Queen Victoria, departing after February 23, 2023
- 129-90 days | 25% or deposit amount
- 89-61 days | 40% of full fare
- 60-31 days | 50% of full fare
- 30-15 days | 75% of full fare
- 14 days or less | 100% of full fare
For voyages of 31 nights or longer on Queen Mary 2 and Queen Victoria, departing through February 2023 (including World Voyages & World Voyage segments)
- 89-64 days | 50% of full fare
- 63-43 days | 75% of full fare
- 42 days or less | 100% of full fare
For all other cruises or voyages of 30 nights or less on Queen Mary 2 and Queen Victoria, departing after February 23, 2023
- 150-120 days | 20% or deposit amount
- 119-91 days | 40% of full fare
- 90-64 days | 50% of full fare
- 63-43 days | 75% of full fare
- 42 days or less | 100% of full fare
Disney Cruise Line
Days Prior to Departure | Cancellation Charge
For sailings that depart on or before March 31, 2023)
Cruises of 1 to 5 nights (excluding suites and concierge staterooms)
- 59-45 days | full deposits
- 44-30 days | 50% of vacation fare per guest
- 29-15 days | 75% of vacation fare per guest
- 14 days or less | 100% of vacation fare
Cruises of 6 nights or more (excluding suites and concierge staterooms)
- 59-56 days | full deposits
- 55-30 days | 50% of vacation fare per guest
- 29-15 days | 75% of vacation fare per guest
- 14 days or less | 100% of vacation fare
Suites and Concierge Staterooms
- 60 days or more | full deposits
- 59-56 days | 50% of vacation fare per guest
- 55-30 days | 75% of vacation fare per guest
- 29 days or less | 100% of vacation fare
For sailings that depart after March 31, 2023
Cruises of 1 to 5 nights (excluding suites and concierge staterooms)
- 89-45 days | full deposits
- 44-30 days | 50% of vacation fare per guest
- 29-15 days | 75% of vacation fare per guest
- 14 days or less | 100% of vacation fare
Cruises of 6 nights or more (excluding suites and concierge staterooms)
- 119-56 days | full deposits
- 55-30 days | 50% of vacation fare per guest
- 29-15 days | 75% of vacation fare per guest
- 14 days or less | 100% of vacation fare
Suites and Concierge Staterooms
- 90 days or more | full deposits
- 89-56 days | 50% of vacation fare per guest
- 55-30 days | 75% of vacation fare per guest
- 29 days or less | 100% of vacation fare
Holland America Line
Days Prior to Departure | Cancellation Charge
Voyages Up to 6 Nights
- 75-57 days | Full deposits
- 56-29 days | 50% of gross fare
- 28-16 days | 75% of gross fare
- 15 days or less | 100% of gross fare
Grand World, Grand Voyages, Segments of Grand World or Grand Voyages, 28+ Day Hawaii, Tahiti & Marquesas, Tales of the South Pacific, Amazon Explorer, Incan Empires (including segments), 30+ Day Transatlantic Voyages (including segments)
- 120-91 days | Full deposits
- 90-76 days | 60% of gross fare
- 75 days or less | 100% of gross fare
All Other Voyages of 7 Nights or Longer
- 90-76 days | Full deposits
- 75-61 days | 50% of gross fare
- 60-31 days | 75% of gross fare
- 30 days or less | 100% of gross fare
COVID-19 Exceptions: All cruises booked through September 30, 2022 that depart through December 31, 2022 can be canceled up to 30 days before departure through Holland America’s “Worry Free Promise” policy and receive a Future Cruise Credit in the amount of any non-refundable cancellation fees, with the remainder of what was paid for the cruise refunded to the original form of payment. Additionally, on these cruises a guest may cancel up to sailing date if they test positive for COVID-19 and receive the same remuneration.
Lindblad Expeditions
Days Prior to Departure | Cancellation Charge
For Departures through December 31, 2023 (National Geographic Venture, National Geographic Quest, National Geographic Sea Bird, National Geographic Sea Lion, National Geographic Endeavour II, National Geographic Islander II, Delfin, The Jahan, Lord of the Glens, Oberoi Philae, and Sea Cloud)
- 120 days or more | $350 (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
- 119-90 days | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
- 89-60 days | 25% of trip cost
- 59-45 days | 50% of trip cost
- 44 days or less | 100% of trip cost
For Departures Starting January 1, 2024 (National Geographic Venture, National Geographic Quest, National Geographic Sea Bird, National Geographic Sea Lion, National Geographic Endeavour II, National Geographic Islander II, Delfin, The Jahan, Lord of the Glens, Oberoi Philae, and Sea Cloud)
- 120 or more days | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
- 119-90 days | 50% of trip cost
- 89 days or less | 100% of trip cost
For Departures through March 31, 2024 (National Geographic Explorer, National Geographic Orion, National Geographic Endurance, and National Geographic Resolution)
- 180 days or more | $750 (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
- 179-120 days | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
- 119-90 days | 25% of trip cost
- 89-60 days | 50% of trip cost
- 59 days or less | 100% of trips cost
For Departures Starting April 1, 2024
- 120 days or more | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
- 119-90 days | 50% of trip cost
- 89 days or less | 100% of trip cost
MSC Cruises
Days Prior to Departure | Cancellation Charge
Cruises of 4 Nights or Less
- 74-51 days | Deposit
- 50-31 days | 50% penalty
- 30-16 days | 75% penalty
- 15 days or less | 100% penalty
Cruises of 5 to 14 Nights
- 89-61 days | Deposit
- 60-46 days | 50% penalty
- 45-16 days | 75% penalty
- 15 days or less | 100% penalty
Cruises of 15 Nights or Longer
- 109-61 days | Deposit
- 60-46 days | 50% penalty
- 45-16 days | 75% penalty
- 15 days or less | 100% penalty
MSC Yacht Club Cruises of 4 Nights or Less
- 51 days or more | Deposit
- 50-31 days | 50% penalty
- 30-16 days | 75% penalty
- 15 days or less | 100% penalty
MSC Yacht Club Cruises of 5 Nights or Longer
- 61 days or more | Deposit
- 60-46 days | 50% penalty
- 45-16 days | 75% penalty
- 15 days or less | 100% penalty
World Cruise 2023
- 60 days or more | 15% penalty
- 59-10 days | 75% penalty
- 9 days or less | 100% penalty
COVID-19 Exception: If a passenger tests positive for COVID-19 within 14 days, the denied passenger is entitled to a refund or future cruise credit equal in value to the amount the passenger paid to MSC. Subject to passenger providing verification satisfactory to MSC.
Photo: Matt Bannister / Shutterstock.com
Norwegian Cruise Line
Days Prior to Departure | Cancellation Charge
The Haven Suites, Suites, Garden Villas and Holiday Sailings
- 119-106 days | 25% of booked fare
- 105-91 days | 50% of booked fare
- 90-61 days | 75% of booked fare
- 60 days or less | 100%
1 to 6 Day Sailings (Club Balcony Suites and Below)
- 119-91 days | 25% of booked fare
- 90-61 days | 50% of booked fare
- 60-31 days | 75% of booked fare
- 30 days or less | 100%
Sailings of 7 Days or More (Club Balcony Suites and Below)
- 119-91 days | 25% of booked fare
- 90-61 days | 50% of booked fare
- 60-31 days | 75% of booked fare
- 30 days or less | 100%
COVID-19 Exception: If a guest, family member or travel companion assigned to the same stateroom cancels a cruise due to testing positive for COVID-19 within 14 days of embarkation, each is entitled to a FCC for the amount paid to NCL. To qualify for the FCC, guest must present a verified positive test result in a form acceptable to NCL.
Oceania Cruises
Days Prior to Departure | Cancellation Charge
1 to 14 Day Cruises
- 120-91 days | $250 per person (may be converted to a future cruise credit redeemable on bookings made up to 12 months after cancellation for travel any time)
- 120-91 days for Owner's, Vista and Oceania Suites | 10% of the cruise fare
- 90-76 days | 25% of cruise fare
- 75-61 days | 50% of cruise fare
- 60-31 days | 75% of cruise fare
- 30 days or less | 100% of cruise fare
Cruises of 15 Days or Longer (except Around the World or World Odyssey Cruises)
- 180-151 days | $250 per person (may be converted to a future cruise credit redeemable on bookings made up to 12 months after cancellation for travel any time)
- 180-151 days for Owner's, Vista and Oceania Suites | 10% of the cruise fare
- 150-121 days | 25% of cruise fare
- 120-91 days | 50% of cruise fare
- 90-61 days | 75% of cruise fare
- 60 days or less | 100% of cruise fare
For Around the World and World Odyssey Cruises
- 181 days or more | $500 per person
- 180-151 days | 25% of cruise fare
- 150-121 days | 50% of cruise fare
- 120-91 days | 75% of cruise fare
- Less than 90 days | 100% of cruise fare
Paul Gauguin Cruises & Ponant
Days Prior to Departure | Cancellation Charge
- 15 days past deposit-181 days | $250 per cruise
- 180-91 days | 25% of the total amount
- 91 days or less | 100% of full fare
COVID-19 Exception: For a cancellation due to a positive COVID-19 test within 30 days prior to departure, Ponant will offer to transfer all funds without penalty to a different departure or provide a Future Cruise Credit worth 100% of all funds paid, valid for travel within 24 months from the original sail date.
Princess Cruises
Days Prior to Departure | Cancellation Charge
Sailings of 5 Days or Less
- 74-45 days | deposit
- 44-29 days | 50% of total charges
- 28-15 days | 75% of total charges
- 14 days or less | 100% of all charges
Sailings of 6 to 24 Days (including World Cruise Segments)
- 89-57 days | deposit
- 56-29 days | 50% of total charges
- 28-15 days | 75% of total charges
- 14 days or less | 100% of total charges
Sailings of 25 Days or More (including Full World Cruise & World Cruise Segments)
- 119-90 days | deposit
- 89-64 days | 50% of total charges
- 63-43 days | 75% of total charges
- 42 days or less | 100% of total charges
COVID-19 Exception: If a guest, family member living in the same household or traveling companion assigned to the same stateroom cancels a cruise due to testing positive for COVID-19 within 14 days of embarkation, all are entitled to an FCC for the amount paid to Princess Cruises. To qualify for the FCC, guest must present verified positive test result in a form acceptable to Princess Cruises.
Regent Seven Seas Cruises
Days Prior to Departure | Cancellation Charge
Cruises of 14 Nights or Less
- Deposit-121 days | Suite category RS – 25% of fare | Suite category MS-H – $100 per person ($100 fee may be converted into a FCC redeemable on bookings made up to 12 months after cancellation date, for travel any time)
- 120-91 days | Suite category RS – 50% of fare | Suite category MS-H – 15% of fare
- 90-61 days | Suite category RS – 75% of fare | Suite category MS-H – 50% of fare
- 60-31 days | Suite category RS – 100% of fare | Suite category MS-H – 75% of fare
- 30 days or less | Suite category RS – 100% of fare | Suite category MS-H – 100% of fare
Cruises of 14 Nights or Longer
- Deposit-151 days | Suite category RS – 25% of fare | Suite category MS-H – $100 per person ($100 fee may be converted into a FCC redeemable on bookings made up to 12 months after cancellation date, for travel any time)
- 150-121 days | Suite category RS – 50% of fare | Suite category MS-H – 15% of fare
- 120-91 days | Suite category RS – 75% of fare | Suite category MS-H – 50% of fare
- 90-76 days | Suite category RS – 100% of fare | Suite category MS-H – 75% of fare
- 75 days or less | Suite category RS – 100% of fare | Suite category MS-H – 100% of fare
2025 World Cruise
- Deposit-181 days | 10% of fare in suite categories MS-HS
- 180-151 days | 25% of fare
- 150-121 days | 50% of fare
- 120-91 days | 75% of fare
- 90 days or less | 100% of fare
Seven Seas Grandeur Inaugural Season (Nov. 25, 2023 – June 21, 2024)
- Deposit-151 days | Suite categories RS-SS – 25% of fare | Suite category A-H – $100
- 150-121 days | Suite categories RS-SS – 50% of fare | Suite category A-H – 15% of fare
- 120-91 days | Suite categories RS-SS – 75% of fare | Suite category A-H – 50% of fare
- 90-76 days | Suite categories RS-SS – 100% of fare | Suite category A-H – 75% of fare
- 75 days or less | Suite categories RS-SS – 100% of fare | Suite category A-H – 100% of fare