Daily Top List
Travel Advisors Have a Love/Hate Relationship with Google
Travel Advisors Have a Love/Hate Relationship with Google

Some fear it for its potential to replace them. Some are annoyed because it provides consumers with incomplete information. Others love Google for all of its cool tools.

Legacy Travel Drives Sales Leads with Video Marketing
Legacy Travel Drives Sales Leads with Video Marketing

With a mix of tools, talent and tenacity, co-owner Cathi Banks and her agents are becoming travel celebrities, while the agency is growing its sales.

CRM: What It Is and Why You Need to Master It
CRM: What It Is and Why You Need to Master It

Large travel companies use customer relationship management (CRM) tools to target clients with the right offer at the right time. Advisors should, too. The first of a three-part series.

Americans Love Travel Agents and Want Them on Their Smartphone, Survey Says
Americans Love Travel Agents and Want Them on Their Smartphone, Survey Says

A Travelport survey says agents are competitive with other forms of booking, and a sizable portion of consumers wish advisors would take a bigger leap into the digital age.

IATA Launches Digital ID Cards
IATA Launches Digital ID Cards

Travel agents will now be able to access and utilize their IATA cards on their smartphones within 48 hours of online renewal.

Four Social Media Lessons High-End Advisors Can Learn from Luxury Brands
Four Social Media Lessons High-End Advisors Can Learn from Luxury Brands

At a time when travel agents are finding their social media engagement falling off dramatically, high-end advisors may be wise to study how luxury consumer brands keep their fans interested.

The Gamification of Training: New Tool for the Travel Industry
The Gamification of Training: New Tool for the Travel Industry

This employee-training platform gets the attention of Millennials and Gen Zers using simple mobile games to train them in an engaging and efficient manner.

Marriott Guests Will Be Able to Order Room Service and More Through Amazon’s Alexa
Marriott Guests Will Be Able to Order Room Service and More Through Amazon’s Alexa

With the Alexa-enabled devices, guests will be able to request hotel services like room service or housekeeping, call the concierge, and request information.

Facebook Data Misuse Could Dampen Tool’s Marketing Utility
Facebook Data Misuse Could Dampen Tool’s Marketing Utility

Cambridge Analytica’s access to the data of tens of millions of Facebook users brings uncertainty to the future use of the social media platform for travel agents.

Seven Apps Every Travel Agent Should Be Using
Seven Apps Every Travel Agent Should Be Using

Constant Contact Founder Ron Cates has done the hard work for you and tested them all out. Read about his top picks, as told to travel agents at the Travel MarketPlace conference.