Disaster strikes—a flight is canceled and a traveler is stuck at the airport with no way to get home, or no way to make it to their destination. The airline is offering no help or refunds and your clients doesn’t know what to do. Events like these are stressful scenarios for both the traveler and the advisor. If the headlines this and last month showed us anything, advisors are essential to helping travelers pick up the pieces when something like this happens. Many things can disrupt a client’s original travel plans, and the best advisors out there stay calm and are able a client’s travel plans back on track. But what’s the first step? And how can advisors best perform under this kind of pressure?
Join Brianne Bloom, Vice President of Vacation Travel at Fox World Travel, and Lia Vincent, owner of Vincent Vacations and AllinclusiveWeddings.com, to learn what advisors should tell their clients, how they can track changes to their itinerary, and how they can pivot in real-time. They will be sharing their insights on a live and free session on Zoom sponsored by ALG Vacations on Jan. 26 at 1:00 PM EST.