Video: How to Deal with a Client Who Just Wants a Transaction
by Daniel McCarthy /For Embark Beyond’s Marguerite Scully, sometimes it takes a lot of questions and a little bit of internet sleuthing to understand how to court a more transactional client. Going for that personal touch makes a one-time booking into a long-term relationship.
In this clip from MasterAdvisor Episode 69, Scully talks to TMR’s Daniel McCarthy about how to deal with a client who doesn’t necessarily want that personal touch that makes the travel advisor relationship so unique.
The full episode is available here.
For others:
– Episode 68: Everything You Need to Know About Booking Villas
– Episode 67: Converting Land Clients Into Cruise Clients
– Episode 66: What’s Trending in Expedition Cruises
– Episode 65: How to Best Deal with a Client’s Travel Disruptions