Air Canada Vacations is implementing a flexible rebooking policy for existing bookings, effective immediately.
For all vacation packages including group bookings purchased before March 4, with original travel dates up to April 30, 2020, guests can make one free change or cancel their booking to apply the value to a new trip with alternate travel dates.
For existing group bookings, clients may change the travel dates or cancel with an in-house travel credit up to 21 days before departure, with the credit to be used towards the same destination and hotel property. This group flexibility is valid for select destinations and resorts in Las Vegas, Mexico and the Caribbean, Hawaii, and Europe, for bookings made prior to March 4, with original travel dates up to April 30, 2020. For both existing individual and group booking changes, travel must be completed by Dec. 31, 2020.
AVC is also reducing deposits to $50 per person through March 31, for travel until April 30, 2021, for select destinations and resorts in Las Vegas, Mexico and the Caribbean, Hawaii, and Europe.
For individual bookings to Mexico and the Caribbean, changes can be made up to three days prior to departure. For individual bookings to all other destinations including Europe, changes can be made up to seven days prior to departure.
For Cruise bookings, Air Canada Vacations will adhere to the Cruise Line goodwill policy terms.