"Encouraging clients to either unleash their hidden foodie personality or further indulge their passion for taste-bud adventure can not only lead to the sale, but also pave the way for future culinary-based travels."
Steve Gillick
TMR
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“While short-term uncertainty remains, the survey of our tour operator members reveals that the desire among consumers for international travel remains promising, especially looking ahead to 2021.”
Terry Dale
USTOA
1. Celebrate Heroes across the country by tuning in to the National Memorial Day concert
2. Pay your respects to a hero
3. Wear red, white, and blue & decorate your home in Memorial Day decorations
4. Chalk Art
5. Get some fresh air with your family
6. Have a patriotic singalong with your loved ones
Source: Woodtv.com
“While short-term uncertainty remains, the survey of our tour operator members reveals that the desire among consumers for international travel remains promising, especially looking ahead to 2021.”
Terry Dale
USTOA
“Make a business plan. There is nothing that you can’t do. Don’t be afraid to educate yourself and do your homework. Use tourist boards, embassies, peers to get the information that you need.”
Donna Flanigan
Donna Flanigan’s Travel by TPI
“Deliver an experience that you yourself would be wowed by. Word of mouth is best way to get new clients…treat them as you would your family regardless of the dollar value of their trip. Send a hand written thank you with their travel documents.”
Rachelle Settle
Wanderlove Travel
“While it will take years for the travel agency industry to recover fully from this crisis, we believe the steps outlined above taken together with additional enhancements to the PPP and other relief programs enacted by Congress in the coming weeks and months will help speed the recovery and put travel agencies in a position to serve existing and new clients once the economy rebounds.”
Eben Peck
ASTA
“What we are going to be looking for is a collaborative plan involving operators and destination partners, to almost rebuild the destination business back to what it needs to be. I don’t think it’s over exaggerating to say that we are rebuilding this [industry]. Everybody will have been on pause for a very long time, and I believe that working together with the operators is really the best way we can have a better plan.”
Elizabeth Crabill
CIE Tours International
“Right now it seems like [we have] a long way to go, but there are signs of the skies parting a little bit. I’m really encouraged to see a lot of the different hotel operators and transportation providers starting to feed us good information on what exactly they plan to do to offer our clients some sense of security. The procedures have been stepped up, so I think by third quarter we’ll probably see a slow restart, and that will largely depend on the COVID forecast.”
Charlie Ball
Holland America Group
