U.S. Tour Operators Association (USTOA) has extended the deadline travelers have to file claims for Cox & Kings, The Americas (including its affiliate East India Travel Company), which terminated its USTOA Active Membership on Oct. 15, 2019.
Passengers who have lost deposits or payments made prior to Oct. 15 for travel with Cox & Kings, The Americas may be eligible to file claims for nonperformance of their tour under USTOA’s $1 Million Travelers Assistance Program.
The deadline for claim submission has been extended to Jan. 31, 2020. The claim form and procedure can be found here.
“Travel agents should be aware that deposits for purchases of Cox & Kings, The Americas products made prior to October 15, 2019 may be protected under the USTOA $1 Million Travelers Assistance Program. Client deposits and payments thereafter will not be covered by the USTOA program,” advises USTOA President & CEO Terry Dale.