What Are They Afraid Of? Travelers Speak Out

by Richard D’Ambrosio
What Are They Afraid Of? Travelers Speak Out

After a relatively quiet second half of 2018, global travelers have turned their attention away from terrorism, and towards crime and general safety. Photo: Shutterstock

More than two out of three travelers (69 percent) are concerned with crime while away from home, according to a recent study, far outdistancing their fear of terrorism, the number one concern in 2018.

In fact, “medical issues” came in as the second most-feared travel event (67 percent) among 900 travelers surveyed by Boston-based Global Rescue, a company that provides integrated medical, security and travel assistance services.

Terrorism was cited by 41 percent of the respondents, who were told to pick their three most disconcerting potential events. In 2018, 50 percent of respondents said they were concerned with a terrorist event while traveling.

With terrorism incidents down since then, “we think that’s why we’re seeing a shift more to personal safety this year,” said Celia Chase, Global Rescue’s vice president of marketing.

In fact, when choosing their primary travel safety concern, only 22 percent of the survey’s respondents ranked terrorism as their number one threat, with 33 percent of respondents ranking health and medical issues as their top concern. In 2018, 40 percent of respondents ranked terrorism as the greatest threat to their travel plans.

“This year’s results are reflective of a relative decline in the worldwide threat of terrorism, particularly in Europe and Turkey, where attacks in previous years likely influenced the perception that terrorism was a major concern,” said Global Rescue’s CEO and Founder Dan Richards.

Overall, 87 percent of travelers expressed some degree of concern for travel safety this year, the survey showed, versus 84 percent in 2018.

This year, more than half of the respondents (54 percent) plan to travel to Europe, which comes after 74 percent expressed at least some level of concern with travel to both Europe and the Middle East in 2018.

The top four destinations in terms of concern this year are: Africa (87 percent), the Middle East (84 percent), South America (80 percent) and Asia (74 percent). Europe, the number one destination of concern in 2018, dipped significantly in the ranking this year, with 66 percent reporting some concern. In 2018, the Middle East and Africa were the destinations coming in second and third.

This year, the number of respondents either “concerned” or “very concerned” with travel to Africa increased to 56 percent, up from 39 percent last year.

Concerned, but still traveling
Despite their concerns, only six percent of respondents said their fears would have a “significant impact” on their decision to travel, with 47 percent reporting their concerns would impact their plans “a little,” and 41 percent saying their concerns will have no impact on their travel plans this year.

To prepare for potential events, 48 percent of respondents told Global Rescue that they will do more research, while 30 percent will do nothing at all, and 25 percent will prepare themselves for a possible crisis.

In 2018, 22 percent of travelers said they would be willing to change destinations if there were valid safety concerns, while only 14 percent reported they would change destinations entirely in 2019.

While overall concerns won’t impact a majority of travelers, health and medical issues (29 percent), and safety and security concerns (28 percent) are the top two factors preventing people from traveling more.

The Global Rescue 2019 Travel Safety Survey was conducted from Jan. 24 to Feb. 15, 2019. The study is based on a survey of 900 current and former Global Rescue members, ages 25 or older, with household incomes of $35,000 or more.

Tip of the Day

Something could happen to any of us, the loved ones we travel with, or in this case, to the magnificent marvels put up by those who came before us. So we must travel as far and as often as time and money allow.

Stefanie Katz, The Travel Superhero

Daily Top List

Five Good Reasons to Tell Your Clients About Loyalty Programs

1. Saves money for your clients.

2. Saves time for your corporate clients.

3. Gets all sorts of perks for your clients.

4. Offers enhanced reporting to corporate clients.

5. Provides better service and better client relationships.

Source: TMR.


5 Good Reasons to Tell Your Clients About Travel Loyalty Programs

Loyalty programs, also known as frequent buyer programs, have been around for a long time. But you might be surprised to know that many travelers don’t know about them. Here are five good reasons for travel advisors to spread the word to their customers, both leisure and corporate travelers.

TMR Recommendations
Top Stories
The Papantla Flyers: Four Lessons on What Makes Travelers Tick
The Papantla Flyers: Four Lessons on What Makes Travelers Tick

Discover how a 900-year-old ritual can impart valuable insights to travelers and travel advisors alike.

Advertiser's Voice: Tropics and Exotics 2020 -2021 Collection
Travel Advisors Mourn Over Notre Dame Fire
Travel Advisors Mourn Over Notre Dame Fire

Agents express shock, sadness and hope for the damaged cathedral, which is expected to take at least three years to restore.

Canadian Travel Agent Experiences Twitter and Media Notoriety
Canadian Travel Agent Experiences Twitter and Media Notoriety

Canadian powerbrokers send #McCordMagic trending through an outpouring of love for one of Canada’s best-known, and politically connected, travel agents.

In Memoriam: Patrizio Cipollini, Longtime GM of Four Seasons Hotel Firenze
In Memoriam: Patrizio Cipollini, Longtime GM of Four Seasons Hotel Firenze

The travel industry mourns the death of beloved friend and hotelier, Patrizio Cipollini, general manager of the Four Seasons Hotel Firenze.

Hurtigruten Names New Americas President
Hurtigruten Names New Americas President

A former executive from Amazon will be the expedition cruise line’s new president for the Americas.

News Briefs
TMR Report Cards & Outlooks
Advertiser's Voice
Advertiser's Voice: Tropics and Exotics 2020 -2021 Collection