The travel industry is moving faster to adopt “modern-day retailing strategies that you often see in other sectors."
A trip to the fringes of outer space will cost a cool quarter of a million dollars for a 90-minute ride, and thousands of prospective clients are waiting to climb aboard.
What’s essential, advisors say, is a candid and open exchange with clients, even if the result is that the client decides not to travel.
Annual performance report of the airline industry flags the best and worst airlines for on-time performance and other operational aspects.
New perks will also include priority boarding, free inflight cocktails, and a support desk and greeter service.
Hawaii, Alaska, and Southwest were the most on-time airlines in 2019.
JetBlue says it will offset all emissions by July, claiming it will be the first major U.S. carrier to offset all emissions from its domestic flights.
Southwest CEO Gary Kelly said he still expects the MAX to be back in the air sometime in the first half of 2020.
New study by American Express Travel says the majority of leisure travelers are overwhelmed by the myriad of options presented during the trip booking process.
'Whoever gains the trust of the customer will win the battle,' for who controls how, and when, personalized or 'bundled' offers and dynamic pricing become the new normal in the airline distribution system.