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12/15/2018  |  by Cheryl Rosen

It’s not your grandfather’s all-inclusive resort any more, as Hyatt, Hilton, Marriott, Disney and luxury properties add upscale food-and-beverage plans.  

12/14/2018  |  by Cheryl Rosen

Travel advisors talk about their ideas for attracting new customers in 2019. All in all, the goal is to make new friends, but keep the old. 

12/14/2018  |  by Cheryl Rosen

A new service promises to get customers out the rental car exit gate using only biometrics, in less than 30 seconds.

12/14/2018  |  by Cheryl Rosen

The Key Pass promises to make guests feel special with extras and VIP treatment — at $20 per day.

12/7/2018  |  by Cheryl Rosen

With more travel advisors working from home, going to the client’s home is a natural and successful next step, especially in the luxury and destination-wedding markets.

12/4/2018  |  by Cheryl Rosen

The new rate matches the amount charged by other major lines, but there is some controversy in the press over where the gratuity will actually go. 

11/28/2018  |  by Cheryl Rosen

The high-energy show is more than entertainment. It has a message to convey to guests.

11/28/2018  |  by Cheryl Rosen

Business for travel advisors should be up 10 percent in this ‘year with no headwinds,’ says industry leader Brad Tolkin. If not, it's time to charge a fee.

11/20/2018  |  by Cheryl Rosen

Jade was on the third day of a 10-night round-trip cruise out of Miami, sailing to St. Thomas, St. Kitts, Barbados, St. Lucia, and St. Maarten.

11/20/2018  |  by Cheryl Rosen

Many ocean cruise lines have tweaked the prices of their drink packages for 2019. This guide gives travel advisors the details.