Scarce inventory, rising prices, and slow supplier response times demand superior client communication skills on the part of advisors.
“We are watching inventory disappear in front of our eyes,” said one travel advisor.
Living through the pandemic emboldened travel advisors to say no to business they don’t want and to stop wasting time on sales that yield low commissions.
What are the biggest pain points for travel advisors as business picks up? Excruciatingly long supplier hold times rank high.
'Your brand should be an extension of your personal style.'
While some advisors have seen Mexico as a safe choice for clients craving a luxury tropical getaway amid the pandemic, not all travel sellers were equally keen.
The pandemic has created opportunities to acquire client lists from travel agencies that have closed up shop, often at favorable terms. Here’s one advisor’s instructive tale.
Jennifer Jacob’s system for improving efficiency helps travel advisors sharply curtail phone interruptions, minimize time-consuming email exchanges, limit passive inquiries and create a more professional image.
Travel agency owners Beverly Markman and Matilde Broder have weathered many storms over the years. But it wasn’t until Covid brought travel to a halt that they decided to join forces.
The pandemic has caused travel advisors to be smarter and more creative, reassess their priorities, and rethink how they do business. “We’ve all learned so much,” said one.