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Showing Results 1 - 10 out of 97
Déjà Vu All Over Again: What Is an Airline’s Obligation for Canceled Flights?
1/12/2023  |  by Paul Ruden

Yogi Berra’s famous malapropism well describes the situation that has unfolded in the nation’s air travel system over the past week.

Does a Travel Advisor's Duty of Care Change with Bleisure Travel?
12/15/2022  |  by Paul Ruden

Is there a corporate policy providing a duty of care for the employee on bleisure travel? 

Is Regulation of Junk Fees Coming at Last?
11/22/2022  |  by Paul Ruden

After first emerging in the late 1990s, hotel “resort fees” accounted for $2 billion, or one-sixth of total hotel revenue, by 2015.

Does the Turmoil Over Independent Contractor Rules Threaten Travel Advisors?
11/17/2022  |  by Paul Ruden

A distillation of the proposed regulation and some of its implications. Buckle up.

New Changes to ARC Agreement – No Worries
10/14/2022  |  by Paul Ruden

The Airlines Reporting Corporation (ARC) has approved several changes to the Agent Reporting Agreement (ARA) recently. 

DOT’s Ancillary Fees Rulemaking – A Work of Staggering Complexity
10/11/2022  |  by Paul Ruden

Whether DOT has chosen a solution that will increase clarity at the right time in the purchase process, presents a conundrum for both airlines and advisors.

New Legislation to Eliminate the Airlines’ Liability Shield
10/7/2022  |  by Paul Ruden

The AELP has announced new legislation to address the issues created by the original Airline Deregulation Act of 1978. 

DOT Rulemaking Part II: Consumer-Initiated Changes
8/25/2022  |  by Paul Ruden

A short summary of a few of the many issues raised by the rulemaking as they affect travel advisors.

The Next Steps in the DOT Ticket Refund Rulemaking
8/24/2022  |  by Paul Ruden

An update on the latest proposed regulations from the DOT regarding ticket refunds.

New DOT Rulemaking Goes Off the Rails on Refunds
8/12/2022  |  by Paul Ruden

"In my long career dealing with the regulatory side of the travel industry, I have never seen anything quite like the latest proposed regulations from the DOT regarding ticket refunds."

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