The motto should be: “For every travel booking, have a back-up plan and a back-up plan to the back-up plan.”

Some recent airline data about denied boardings prove that with data, you can’t really see anything until you cut through what it obscures.

Advisors need to be very careful about what they say. 

Advisors should find out if there is a law buried in the state code, waiting for an aggrieved consumer to find it. 

Here's what travel advisors and agency owners need to know. 

A return to a subject that travel advisors have become too familiar with. 

The question remains more than a year and multiple mutations later. 

Checking-in on a DOT refund rule two years into the pandemic. 

Advisors must stay informed about the changing landscape of COVID warnings and the available data from reliable sources. 

Can a governor's prohibitions on persons and firms override conflicting federal requirements?