Relief packages being discussed by the federal government can't repeat the mistakes made following the Sept. 11 attacks in which resources went primarily to large travel suppliers, leaving small businesses out, according to former ASTA Legal Counsel Paul Ruden. 

Changes may affect the travel retail industry, including travel agencies based in any state that conduct business with California residents.

From developing an Emergency Action Plan to properly optimizing for taxes, here are important considerations for travel agencies. 

Unfortunately, based on the history of tour operator failures, the prospects for recovery are slim. Here’s why.

Once a trip’s supplier is identified in an ad or social media post, an interested traveler may end up booking directly with the supplier.

Despite the publicity about this issue within the industry, the reality is that many future travelers will not be aware of the need to act.

Learn what all travel agencies need to know about how the proposed new laws may affect the collection and use of personal information, and how to comply with the regulations.

Agents must be sure to fully explore with their clients the insurance implications of any plan to rent a car on a trip that they are selling.

The existence of an estate plan that provides for proper handling of the business in the event of the death of the owner is an essential legal document to put in place.

In general, the answers to client questions about aircraft safety should be the same in each case. Here are suggested phrases to use.