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9/18/2019  |  by Richard D’Ambrosio

Whether you call them ‘avatars,’ or ‘client personas,’ defining who your ideal prospects and customers are is critical to running a sustainable, successful travel agency.

9/16/2019  |  by Richard D’Ambrosio

With an exemption for travel agents included in the current version of the controversial labor bill, associations ask their members for one final letter writing campaign on AB5.

9/12/2019  |  by Richard D’Ambrosio

Law that will force many employers to convert independent contractors exempts travel agents.

9/11/2019  |  by Richard D’Ambrosio

As the cruise industry evolves and cruisers redefine luxury, travel agents have more opportunities to sell their clients high-end experiences.

9/9/2019  |  by Richard D’Ambrosio

Predicting vacation bliss isn’t enough. When storms appear, travel advisors are also expected to forecast the weather.

8/27/2019  |  by Richard D’Ambrosio

Tzell Travel’s top agent educator believes travel advisors need to immerse themselves deeper into a consultant’s mindset to unearth their clients’ deepest wants and needs.

8/19/2019  |  by Richard D’Ambrosio

Jami Ellison has found a way to overcome many challenges, including being an introvert, to keep her 7-year-old travel agency moving forward.

7/30/2019  |  by Richard D’Ambrosio

‘Internet booking sites are the worst,’ Robb Report says, as it joins Bloomberg in advising high-end travelers to tap the expertise and connections of luxury-focused travel advisors.

7/18/2019  |  by Richard D’Ambrosio

With more and more credit card holders earning points and redeeming them for travel, how and when an advisor supports these clients can be tricky.

7/16/2019  |  by Richard D’Ambrosio

Advisor Beth Johnston coached a busy Michigan mom and dad through their family’s dream vacation, including being at the U.S. Women’s World Cup victory game.