This week's MasterAdvisor series tackled questions behind improving mental health and wellness inside the workplace. TMR welcomed Dr. Evelina Grayver of Northwell Health in New York to do so.
Next week. TMR will welcome Melissa and Luann Lisell of Lisell Travel to talk about running a family owned business. They are a mother-daughter team who has helped grow Lisell Travel into a major agency and TMR is very excited to hear what they have to say about building a business while having that family relationship. Registration is open here.
Tiffany Hines, President & CEO of Global Escapes, and Jamie Jones, COO of WhirlAway Travel joined TMR this week for a second part of the discussion on How You Can Successfully Implement Service Fees. To watch part one, click here.
Melissa Mackey, CEO of Travel Chicks, joined TMR's MasterAdvisor Series this week for a discussion on how to implement technology that can drastically impact your travel business.
TMR's next MasterAdvisor session will focus on service fees. Jamie Jones and Tiffany Hines, who joined TMR in week 9, will return to answer more questions and give more guidance on how to implement service fees in your agency. Registration is now open.
Should and will the travel advisor model of earning revenue change? Should the agency set their own policies in working with suppliers? Join Alex Sharpe of Signature; Nicole Mazza of TRAVELSAVERS; Drew Daly of CruiseOne, Dream Vacations, and Cruises Inc.; and Mathew Upchurch of Virtuoso for a discussion on the evolution of travel industry policies, led by Jennifer Wilson-Buttigieg.
Zeina Gedeon, TPI Canada; Lori Speers, Xstream Travel; and Steve Hirshan, Avoya Travel joined Jennifer Wilson-Buttigieg and TMR's Daniel McCarthy this week to continue the discussion into service fees. They have been spoken about for years…is it now time to finally implement? And will these include cancellations, rebooking, providing information and resources?
Our next MasterAdvisor session will take a look at how the travel agency channel can change for the better because of COVID-19. Alex Sharpe, Signature; Nicole Mazza, TRAVELSAVERS; Drew Daly, CruiseOne, Dream Vacations and Cruises Inc.; and Mathew Upchurch, Virtuoso will join Jennifer Wilson-Buttigieg for a live discussion on Aug. 20 at 1pm.
In TMR's 11th MasterAdvisor session, executives from consortia, hosts, and agency groups from across the industry talk about where the industry goes from here and what travel advisors can do when bookings aren't coming in.
Jennifer Wilson-Buttigieg was joined by Jackie Friedman of Nexion Travel Group, Kathryn Mazza Burney of NEST, John Wener of MAST, Jenn Lee of TPI US, and Vicky Garcia of Cruise Planners for the first of three panel discussions on the future of the industry.
TMR's next MasterAdvisr session will take place on Aug. 6 and will feature David Harris of Ensemble; Zeina Gideon of TPI Canada; and Lori Speers of Xstream Travel to discuss service fees. Registration is now open.
The 2020 wave season quickly transformed into a COVID tsunami, wiping out everything in its path, including the path itself.
As each week introduces another twist and turn to the storm, we are reminded of how hard you are working and the resiliency you are showing the world through your daily actions.
You are in it.
You are doing it!
We are proud to be witness to your comeback story, walking hand-in-hand as you move your businesses Fiercely Forward!
Join other Rockstar Travel Advisors making it happen, by grabbing the Fiercely Forward Formula! https://www.travelplannersinternational.com/fiercely-forward-formula/
Tiffany Hines, owner of Global Escapes, and Jamie Jones, COO of WhirlAway Travel, discuss how travel advisors can start implementing service fees in their agencies, pros and cons of service fees, what models are available, and how fees can help advisors transform their business model.
Next week, join Sanya Weston, CEO of Your Premier Travel Service, for a discussion on how to move forward in our “new normal” and remain current on travel trends. This peer to peer session is sure to provide many new tips and ideas for staying current in today's world! This MasterAdvisor session is one not to miss! Advisors can register for the Master Class here.
Amy Leon, leisure and luxury specialist and owner of Adventures by Amy, shares tips on how to grow your business through social media.
This week, advisors can join TMR when it welcomes Tiffany Hines, owner of Global Escapes, and Jamie Jones, COO of WhirlAway Travel, for a peer to peer discussion on service fees. Registration is now open.
In TMR's 7th MasterAdvisor session, Kerry Dyer, the vice president of talent development at Brownell Travel, joined Daniel McCarthy to talk about how travel agencies can hire ICs and what other positions might be a better fit for some agencies. Dyer talks agents through writing a job description, finding a freelancer, and more .
Next week, Daniel McCarthy will be joined by Amy Leon, a leisure and luxury specialist and owner of Adventures by Amy, to talk about making sales through social media. Click here to register.
Jennifer Doncsecz, the president of Bethlehem, Penn.'s VIP Vacations, joined TMR's Daniel McCarthy this week to talk about leadership through adversity. During the discussion, Jennifer spoke about how the post 9/11 climate brought her away from corporate travel into romance travel, and how she is keeping her staff and clients up-to-date about the constantly changing policies throughout the COVID-19 pandemic.
Next week, TMR will welcome Kerry Dyer, the vice president of talent development at Brownell Travel, to discuss how to hire and retain talent. Advisors can register for that session here.
What can an advisor do when a supplier isn't honoring commission payment schedules? How can advisors build a relationship with a new supplier? How important are preferred relationships?
During TMR's fifth MasterAdvisor series session, FROSCH Travel's Marc Kazlauskas joined Dan McCarthy to try and answer those questions and more about supplier relations..
Next week, Jennifer Doncsecz, CTIE, will join TMR for its sixth MasterAdvisor sessions. A nationally recognized travel expert, Jennifer specializes in Caribbean vacations, destination weddings and honeymoons. As owner and president of VIP Vacations Inc., Jennifer has distinguished herself as one of the top travel agents in America. Having received numerous industry awards, Jennifer uses her position to educate consumers as well as travel professionals on how to create amazing memories through travel.
“When COVID hit, there was an opportunity to respond or react. We really feel that we responded not just react. We were able to do things, create the change, and really respond to what was happening.”
1. Latent demand for travel.
2. Travelers want to travel but feel restrained.
3. The working-from-anywhere trend could blur the lines between leisure and business travel.
4. Non-price factors have become more important to customers.
5. Rather than trusting sentiment data, other leading indicators can help pinpoint recovery.
Source: Travel Market Report
Travel advisors are choosing these properties first and foremost for their social distancing protocols.