Mission Statement
Travel Market Report is an online business publication that serves as an independent forum and voice for retail travel sellers around the globe. We provide in-depth coverage and analysis of news and trends affecting leisure and corporate travel agents, along with practical business advice and insights into key growth markets. The editors are guided by an independent Editorial Advisory Board whose members represent a cross-section of the retail travel industry in North America. Launched in 2009 by American Marketing Group, Travel Market Report delivers news updates by email to over 60,000 subscribers.
Editorial Staff

Daniel McCarthy

Editor dmccarthy@travelmarketreport.com

Daniel McCarthy is a graduate of Boston University and University of London. He joined the Travel Market Report team in 2015. His writing and reporting has appeared in the New York Daily News, the Sunday Independent and the Boston Globe.


Denise Caiazzo

Copy Editor dcaiazzo@travelmarketreport.com

Denise Caiazzo has been dedicated to the travel industry for more than 25 years. She has served as an editor and writer at top-tier B2C and B2B travel publications. She has also worked with leading travel companies - including American Express, The Peninsula Hotels, Budget Rent a Car, Visa, Travelsavers, and the World Travel & Tourism Council - as a public relations executive and marketing consultant. Throughout the years in her editorial and consulting positions, Denise and her teams have been honored with such awards as the PRSA Silver Anvil (the Oscar of the public relations industry), HSMAI Awards, and Magellan Awards.

David Cogswell


David Cogswell is a longtime travel industry editor, spending time as a senior editor with Travel Agent Magazine, a senior editor at Travel weekly, and an executive editor at traveAlliancemedia. 

Marilee Crocker

Editor-at-Large mcrocker@travelmarketreport.com

Marilee Crocker is a business and travel trade journalist who has covered the travel and meeting planning industries for various publications since the 1980s. She was managing editor of Travel Weekly and Meetings & Conventions magazine, and a senior contributing editor to Travel Professional. Marilee's in-depth reporting on industry and consumer trends has earned her multiple editorial accolades, including Folio Gold and Silver awards for excellence in reporting. Her interest in home-based business inspired Marilee to launch biz@home, a twice-monthly newspaper column that ran for many years and was nationally syndicated. Marilee lives on Cape Cod.

Richard D'Ambrosio

Retail Travel Editor rdambrosio@travelmarketreport.com

Richard D’Ambrosio is a professional writer who has worked in the travel industry for about 15 years. He covered the airline industry and travel management for Business Travel News from 1987-1993, winning awards for breaking news and feature articles. He also held public relations and communications roles at Virgin Atlantic Airways, Thomas Cook Travel and American Express Business Travel.


A master storyteller, Richard is frequently cited for his ability to translate complex issues into compelling narratives for external and internal audiences.

Steve Gillick

Columnist steve@talkingtravel.ca

Steve Gillick loves to travel and loves to talk to people who love to talk about travel. He’s been at it since 1967 when he visited nine European destinations on a school trip.


Steve worked for an educational tour company, and then as President and Chief Operating Officer of the Canadian Institute of Travel Counsellors.


In 2012 Steve founded Talking Travel, a consultancy with the goal of coaching travel professionals to effect client growth and retention, along with career satisfaction. He’s delivered keynotes, seminars, workshops and webinars across North America and Internationally.


Steve is a monthly columnist for Travel Industry Today and Travel Market Report.  His destination-based consumer articles have appeared in Dreamscapes Travel and Lifestyle Magazine, Canadian World Traveller and others.


To date, Steve has explored 82 countries and territories, covering over 675 destinations.

Mary Gostelow


Mary Gostelow is arguably one of the world’s busiest travelers - she is on the road over 300 days a year, never staying more than one night anywhere. She writes the daily www.girlahead.com travelog, she has a weekly column on HOTELS magazine and she owns and writes the definitive monthly Gostelow Report market intelligence newsletters.  She is global ambassador for International Luxury Travel Markets ILTMs.

Maria Lisella


Journalist Maria Lisella has specialized in the travel agent and travel industry for more than 25 years, covering destination and product development, travel trends and tour operators. She is the former editor for Jax Fax Travel Marketing Magazine and Europe Editor at Travel Agent magazine where her work garnered several awards. She is a New York Expert for USA Today, and contributes to bilingual publications -- La Voce di New York and Bridge Puglia. She has written about destinations for AFAR, FoxNews.com, Travel and Leisure, and The New York Daily News. She taught a course on Tourism and Hospitality at the Borough of Manhattan Community College (CUNY). Lisella curates the Italian American Writers Association’s readings, one of the longest running literary series in New York City. She is the current Queens Poet Laureate.

Jessica Montevago

Associate Editor jmontevago@travelmarketreport.com

Jessica Montevago is a graduate of Hofstra University. She joined the Travel Market Report team in 2015. She previously worked for News 12 Long Island, where she wrote for the evening newscasts.

Cheryl Rosen

Editor-at-large crosen@travelmarketreport.com

Cheryl Rosen is a travel-industry veteran with a wealth of experience in writing and editing breaking news. She spent 12 years as a reporter, editor, managing editor, and executive editor of Business Travel News, and over the years has written for TMR and TravelMole.com.

Most recently she has worked in the technology and financial-services industries, in senior editorial positions at InformationWeek and The Journal of Accountancy, and for several Wall Street firms. Her work has appeared in Institutional Investor, CFO, and Business Ethics.

Paul M. Ruden

Columnist pmruden@icloud.com

Paul M. Ruden is the former Executive Vice President for Legal & Industry Affairs for the American Society of Travel Agents, where he was responsible for all of ASTA’s internal and external legal activities, industry policy issues, state and federal legislation, consumer affairs, and media activity. Ruden also served as Acting Chief Operating Officer of ASTA for periods in 1992 and 1998-1999.


 He is the author of “Competition in the Distribution of Travel Services — The Future of Travel Agents,” an economic study published by ASTA in January, 1997, and authored and edited the ASTA Travel Agent Manual (1990, 1995). He also wrote “Distribution Dilemmas,” in the Handbook of Airline Marketing, McGraw-Hill (1998), and “Competitive Issues Arising from the Orbitz Joint Venture,” in Air & Space Lawyer, American Bar Association (Spring, 2001).


 In June, 2001, the Speaker of the House of Representatives appointed Ruden one of the nine commissioners of the National Commission to Ensure Consumer Information and Choice in the Airline Industry. In 2001 he also served on the Department of Transportation Air Carrier On-time Reporting Advisory Committee. In 2008, by appointment of the Secretary of Transportation, he served on the DOT National Task Force to Develop Model Contingency Plans to Deal with Lengthy Airline On-Board Ground Delays.


Prior to joining ASTA in 1990, Ruden was in private law practice in Washington, DC for nineteen years. He was retained by ASTA in 1979 for the final deregulation case directed at the travel agency‑airline relationship, the Investigation into the Competitive Marketing of Air Transportation. Ruden worked as a Trial Attorney at the Civil Aeronautics Board from 1967 to 1969. Ruden graduated from Yale University in 1964 with a Bachelor of Arts cum laude degree and earned a J.D. degree from the Harvard Law School in 1967.

Daine Taylor

Associate Editor Dtaylor@travelmarketreport.com

Daine Taylor graduated from Stony Brook University in 2015 with a degree in Journalism. He worked first as a reporter, and then as an editor for the Long Island Herald, where he covered a variety of stories and issues centered on Long Island communities.

Editorial Advisory Board

Travel Market Report’s Editorial Advisory Board was established in 2011 to provide the editors with the uncensored input and guidance of industry leaders. The Board supports Travel Market Report in fulfilling its charter as the Voice of the Travel Seller.

The Advisory Board meets quarterly with Travel Market Report editors to:

  • Provide feedback and ideas about overall editorial content and direction
  • Recommend story ideas, areas of coverage, and website improvements
  • Explore how Travel Market Report might better serve as an advocate and resource for readers.

The Advisory Board is made up of travel sellers who represent a cross-section of the travel agency industry. Members serve at the invitation of Travel Market Report for a one-year term, with the possibility of renewal.


2019 Advisory Board Members

Sandy Anderson, Riverdale Travel, Coon Rapids, MN (Signature)

Van Anderson, Avoya Travel, Fort Lauderdale, FL (Avoya)

Jenny Cagle, Elm Grove Travel, WI (MAST)

Tony Fragapane, Voyages Concierge Deluxe Travel, Quebec (TRAVELSAVERS)

Zeina Gedeon, Travel Professionals International, Toronto, Ontario (Travel Professionals Int’l)

Jennifer Lee, Travel Planners International, Maitland, FL (TPI)

LuAnn Lisell, Lisell Travel, Plano, TX (NEST)

Craig Pavlus, Pavlus Travel, Albuquerque, NM (Travel Leaders)

Christen Perry, Classic Travel Connection, Birmingham, AL (Affluent Traveler Collection)

Theresa Scalzitti, Cruise Planners, Coral Springs, FL (American Express)

Bryan Shilling, AAA Travel Products & Services, Heathrow, FL (AAA)

Lynda Sinclair, Vision Travel Services, Toronto, Ontario (Independent)

Richard Vanderlubbe, tripcentral.ca, Hamilton, Ontario (Independent)

Jennifer Wilson-Buttigieg, Valerie Wilson Travel, New York, NY (Virtuoso)

Shawn Friesen, Expedia CruiseShipCenters, Thunder Bay, ON (Expedia CruiseShipCenters)