Royal Caribbean Takes Reservation System Offline as Irma Moves Toward South Florida

by Daniel McCarthy
Royal Caribbean Takes Reservation System Offline as Irma Moves Toward South Florida

Photo: Andres Manuel Rodriguez


Royal Caribbean Cruise Lines' website, online check-in, pre-cruise planner, Espresso and reservation systems will be unavailable starting Saturday evening through the weekend because of the expected arrival of Hurricane Irma.

Royal Caribbean made the announcement in an email to travel partners on Friday, Sept. 8 writing that “we need to take our reservations system offline to avoid any potential issues when the storm hits our facilities in South Florida.”

It does expect to return to to full operations after Hurricane Irma has passed.

"We expect the systems to be operational late on Sunday after the storm has passed," the email said.

Because of the shutdown, any deposits or payment with a deadline during the down time will have the deadlines extended until Tuesday, Sept. 12.

Irma, which has weakened to a Category 3 storm but is expected to regain strength before it hits Florida, is forecasted to make landfall in the Florida Keys on Sunday morning. It will then move up the state’s southwestern coast through Sunday afternoon.

  0
  0
Tip of the Day
Daily Top List

Five Places to Go for Spring Travel

1. Carlsbad, Calif.

2. Aspen, Colo.

3. Kauai, Hawaii.

4. Cabo San Lucas

5. Washington, D.C.

Source: Forbes

TMR THIS WEEK
http://services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=c0a45578-7841-e811-ba59-782bcb66a2f2

Why Is Watching ‘Jane Peel Potatoes’ More Exciting than What You’ve Got to Say?

Sponsored by Travel Planners International.

Video is here to stay and travel agents who embrace it are reaping the rewards. 

TMR Recommendations
Top Stories
Victory Cruise Lines Makes Inaugural Call at Port Miami
Victory Cruise Lines Makes Inaugural Call at Port Miami

Victory I sails first to Cuba on a 15-night roundtrip itinerary and then heads to Canada and New England for the summer, while Victory II prepares to journey to the Yucatan.

Cruise Lines Pull Their Weight in Social Responsibility and Conservation Battles
Cruise Lines Pull Their Weight in Social Responsibility and Conservation Battles

The industry's top cruise operators talk about their efforts to help save the ocean and improve local communities.

Almost a Century Since Its Launch, Tauck Continues to Be Driven by Guest Loyalty
Almost a Century Since Its Launch, Tauck Continues to Be Driven by Guest Loyalty

The variety of products offered by Tauck allows travel agents to shuffle clients between river, land, and sea adventures, to give them the exact vacations they want.

AmaWaterways Talks Emerging Markets, Onboard Security, and European Overcrowding
AmaWaterways Talks Emerging Markets, Onboard Security, and European Overcrowding

The cruise operator is taking steps to open up the market to lure in the ocean cruiser who has not yet considered river cruising.

Royal Caribbean Will Return to Turkey Next Year
Royal Caribbean Will Return to Turkey Next Year

Along with sailing again to Turkey, the line is upgrading Mariner of the Seas for Millennials and bolstering its Espresso agent reservation system.

Travel Agents and Cruise Lines Look Ahead at CLIA Cruise 360
Travel Agents and Cruise Lines Look Ahead at CLIA Cruise 360

Major cruise operators talk about the 'why' behind their brands and the opportunities for travel agents to grow their cruise business over the next five years.

News Briefs
TMR Report Cards
Advertiser's Voice
Advertiser's Voice: Luxury Retreats