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Campaign, Special Cruises To Mark Norwegian's 50th Year

In 1966, the owner of a Norwegian ferry company, Knut Kloster, and his pal Ted Arison, bought a ship called the Sunward and moved it from Europe to Miami, marking the beginning of what we know today as Norwegian Cruise Lines.

Royal Caribbean Upgrades Agent Reservation System

Agents now can find available staterooms on multiple decks, or search for “closest stateroom”  or “50 best open staterooms.”

DOT Consumer Protection Proposals Stir Love, Hate In The Industry

Almost every sector of the industry that comes under the Transportation Department’s bailiwick found something to dislike in the DOT’s rather lengthy series of new regulatory proposals.

“Shark Tank” Star Gives Travel Agents His Best Business Advice

At Ensemble Travel Group’s annual conference, Robert Herjavec provides his own strategies for success. 

Brazil To Reconsider Visa Rules

A new proposal would extend the 12-month trial of Brazil’s visa-waiver program put in place for the Rio Olympics last summer.

10 Unexpected Things To Do On A Cruise

In a world of multi-generational, experiential, active and immersive travel, the point is to do something you can write home about. And post on Facebook. Here are 10 great experiences to add to your bucket list.

New York Cracks Down On Illegal Short-Term Rentals; Airbnb Fights Back

It’s Airbnb vs. New York, as the site sues over stiffer penalties designed to discourage illegal short-term rentals in the Big Apple.

Fail Frequently, But Do It Right, Expedia Chief Says

Dara Khosrowshahi is not a name often associated with failure, but the CEO of Expedia Inc. knows a thing or two about it.

China’s HNA Buys $6.5 Billion Stake In Hilton

The Chinese conglomerate that just bought Carlson Hotels also takes 25% of Hilton. 

Aboard Disney Magic, Disney Debuts 'Tangled' To Travel Industry Insiders

Marvel superheroes and fairy-tale princesses mingled with travel agents and press as Disney Cruises debuted the new Tangled live musical.

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Tip of the Day
If you smile on the phone, it comes through to the customer. If you are miserable, it comes through. Your job is to make the customer's life better every day.
Robert Herjavec, Herjavec Group owner & CEO