Top stories
Letter from the Editor

Over the past few weeks I’ve heard some amazing stories of professionalism above and beyond the call of duty—and of delivering value far above any fee.  

The Wind in Their Sales: Travel Agents See Surge in Ocean Cruising

In CLIA’s new quarterly study of travel agents, 84.5% predict a banner year for cruising.

TMR Exclusive: As Anthem Prepares to Sail Again, Royal Caribbean Adds New Shoreside Team to Watch the Weather

A repentant Royal Caribbean is changing the way it monitors storms in the wake of the Anthem of the Seas fiasco. “We made a mistake and we feel very bad about that,” says Vicki Freed.

Insights into American Travelers and Their Use of Travel Agents, from MMGY’s Steve Cohen

When your title is “vice president of insights,” it’s nice to have some hard data. But even as MMGY’s surveys hit the street, Steve Cohen knows they will show that use of travel agents is on the rise.

Congressman Seeks to Overturn DOT’s Fare Display Rule

An amendment to the Aviation Innovation, Reform, and Reauthorization Act of 2016 (H.R. 4441) would effectively overturn the Transportation Department’s rule on airline advertising.  

Royal Caribbean Defends Itself, but Quietly

“What we experienced yesterday, that was something very special. I honestly have not seen a low pressure that was not forecast, anything near what we actually experienced." -- Anthem's Captain Claus Andre Andersen

Amex Offers Travel Agencies Lower-Cost Membership Option

American Express Consumer Travel is rolling out a new two-tiered platform designed to allow travel agencies to use many of its tools without becoming franchisees.

Tahiti Unveils New U.S. Ad and Branding Campaign

Tahiti Tourism North America introduced a new advertising and branding campaign themed around the concept of Mana, a word that Tahitians use to describe the life force and spirit that surrounds and connects all living things.

Sabre Revs Up for Further Growth in 2016

In a positive earnings call, Sabre promises the “next big release” of Sabre Red Workspace will support ancillary and branded fare sales, enhance hotel capabilities, and offer revenue-optimization tools.

Travel-Industry Ads at the SuperBowl Score a Hit and a Miss

It was one touchdown and one fumble for the travel companies advertising during the SuperBowl.

retail strategies
leisure travel
TMR Canada
Travel Market Report Spotlight: Celebrity Cocktails
Tip of the Day
The best way to show your value to a hotelier is to be supportive of the ones that support you.
Shaun Balani, CTC
CEO, Travel Time