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Sabre Introduces ‘Customer Personalization’ Solutions

Sabre Corp. is rolling out three new “customer personalization” solutions. These will, among other things, promote ancillary growth by using personalized customer insights and detect changes to booking record and respond accordingly.

Luxury, Caribbean Style

A growing luxury product in the Caribbean is creating more options for travel agents to sell to affluent clients, say tourism officials and hoteliers. They call the islands' brand of luxury "relaxation with humor, fun and joie de vivre."

Partnership to Provide Airlines with Feedback on What Customers are Buying

Farelogix, which is developing New Distribution Capability (NDC) solutions, has partnered with Triometric to provide airlines with instant feedback on what customers are buying and—just important—what they’re not buying. The goal is to make the shopping process more efficient and, ultimately, create better opportunities for travel agents, says Farelogix.

Wave Season Bookings on the Rise For the Second Year in a Row

With record-breaking brutal weather pounding the East Coast this winter and the second month of Wave Season 2015 coming to a close, cruise bookings show no signs of slowing down. Bookings are even up from a strong sales season last year, according to travel agents.

6 Steps to Making More Money . . . Fast

Salespeople often think of sales as being about relationships and intuition. But sales is really a process, says a former top Marriott sales exec. who shows travel professionals how to grow their sales by streamlining the process.

Travel MarketPlace Returns to Toronto For A Second Year of Must-Have Agent Education

Travel MarketPlace will return to Toronto for its second year this June, doubling-down on its success last year as the preeminent event dedicated to boosting the profitability of Canada’s retail travel professionals and suppliers.

A First-Hand Report: Travelling to Cuba

In the wake of the loosening of travel restrictions to Cuba, Travel Market Report's trends editor flew to the island nation. Here's his report on his visit.

The Second Time Around: Breaking Into the Agency Business

Breaking into the travel agency business, as in any new endeavor, brings with it challenges. Those with prior career experience may find the transition a bit easier, although there’s still a lot to learn.

Beware of What You Read

Sales guru and entrepreneur Mike Marchev cautions travel professionals to beware of what they read—good or bad. So-called authorities needn’t raise—or lower—your enthusiasm for your business. The only thing you can control is ‘you.’

'Cannabusiness'?: It's One of the Top Ten Wellness Trends for 2015

The top ten wellness trends for 2015 include some surprising—and provocative—developments, according to Spafinder Wellness 365’s new forecast. Among them, the legalization of marijuana in several U.S. states will lead to a new ‘cannabusiness’ that includes cannabis wellness tourism.

Interview with Jennifer Tombaugh

There’s probably no one who buys a cruise purely to take part in the charitable activity. But it’s a huge enhancement in an era when consumers are looking for
extra meaning.

David Hessekiel
Cause Marketing Forum, Inc