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To Dream The Impossible Dream

The ability to “sell” based on not just telling a story, but creating the story with one’s audience, is the key to success in travel retailing.

Six Ways To Move A Mountain

Sometimes, moving a client's mindset is like moving the proverbial mountain.

Tollman: Uniworld Targets Millennials As Tour Brands Pursue OTAs

At a Skift forum, the CEO of The Travel Corporation outlined plans for Uniworld and the firm’s dogged pursuit of tour distribution via OTAs, while Paul English said Lola aims to bring in more agents.

ASTA Honors Top Travel Agents, Agency Groups for Advocacy Work

ASTA honored its most active members for their work in travel agency advocacy during a black tie dinner at the 2016 ASTA Global Convention in Reno, NV.

CLIA To Celebrate Travel Agents During Plan-A-Cruise Month

October marks the 25th year of CLIA’s month-long promotion.

ASTA Seeks More Consumer Awareness, More Members

The association has boosted membership, reorganized its chapter system and debuted new programs to promote the services of travel agents. 

Travel Agents Tell How They Save Clients Money & Aggravation

Travel agents save clients money and aggravation, an ASTA study confirms. But it’s hard to put a dollar value on the “above and beyond” services that agents routinely provide for clients.

IATA To Refresh Its Settlement Plans

An overhaul of IATA’s billing and settlement plans will include a new three-tiered agency accreditation model, among other changes.

Carnival CEO: Travel Agents Are ‘Critically Important’ To Cruise Industry Success

Carnival Corp. CEO Arnold Donald highlighted the value of travel agents at the Skift Global Forum in New York. 

Regent Seven Seas Debuts Online Travel Agent Tools

The luxury line’s travel agent center now features updated educational courses, marketing materials and sales resources.

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Tip of the Day

"There is only one source out there for cutting through the Internet clutter and tailoring a trip toward the individual needs of a traveler—and that is a professional ASTA travel agent."


Zane Kerby, ASTA president