Carnival Cruise Line has officially launched its redesigned travel agent online portal, GoCCL.com.
The website debuted yesterday with an updated design based on travel agent feedback, including an improved navigation bar.
According to Vice President of Sales and Trade Marketing Adolfo Perez, the new website “will greatly improve the way agents conduct their day-to-day business with us, allowing them to more quickly and easily find the information and resources they need.”
Other new features include a new “Ship Navigator” that will allow agents to see details of each Carnival ship on one page, and a new direct feed to the Carnival trade-centric Facebook page.
Agents going mobile with the new site will also notice a better responsiveness on their tablets and cell phones.
And, for the first time on GoCCL, all travel agent content will only be accessible after the login home screen, which Carnival says will make “a true business-to-business site experience for agents.”
Any travel agent wanting to see all the features can take advantage of a self-guided tutorial that is located on GoCCL.
The new redesign is just another addition to Carnival’s recent travel agent initiatives, all part of its “Travel Agents Rock” program, which Carnival is calling “#thelist.”
Recently, Carnival announced the second edition of its “Amp Up Commission Program.”
The new version, which follows last September’s version, will allow agencies to bump up their commission to 15 percent by recording 125 bookings between Jan. 1 and March 31, 2018. Once agencies reach the booking threshold, they will earn 15 percent commission on all new bookings made between April 1 to Dec. 31, 2018.
Also this year, in May, Carnival changed its payment policy to allow agents and guests to pay for their sailings in three monthly installments through a new EasyPay program.
And in July, Carnival announced it would pay travel agents their commission on bookings made with future cruise credits.