Carnival Cruise Line To Pay Commission On Future Cruise Credits

by Daniel McCarthy
Carnival Cruise Line To Pay Commission On Future Cruise Credits

Carnival Magic. Photo: Rennett Stowe


Carnival Cruise Line announced yesterday that it will pay travel agents their commission on bookings made with future cruise credits (FCC) effective immediately.

That means that agents will get commission on the price of a cruise before their client’s FCC are applied. In the past, Carnival waited until after the cruise credits were applied to calculate commission.

“We value the hard work travel agents put into booking their clients, which is why we’ve increased the commission for these types of bookings,” vice president of sales and trade marketing Adolfo Perez said.

Perez, who took over at Carnival two years ago, said that this is a part of his own commitment to listen to travel agents and advocate on their behalf.

"I take this charge very seriously and I hope that this additional enhancement to our commission policy demonstrates just how committed we are to their success. We want to ensure that we continue to provide profitable opportunities for our hard working travel agent partners," he told TMR.

The new payment program, Carnival said, is a reflection of its sales team “listening and looking for ways to offer the best sales and service support we can to travel agents.”

"I can tell you that travel agents work just as hard to sell their clients whether or not they have an FCC," Perez said.

The news is the latest step in a growing number of initiatives Carnival has debuted this year in an effort  to reach out to the travel-agent community.

In March, to celebrate its 45th anniversary, Carnival launched a travel-agent trivia contest, giving $100 gift cards to 45 agents who answered a question correctly on its trade-dedicated Facebook page.

Also this year, the Agentpalooza celebration, a week-long tour of six cities, gave travel agents a chance to meet Perez, vice president of U.S. field sales Mike Julius, regional vice presidents from around the country and local business development managers.

And in May, Carnival changed its payment policy to allow agents—and guests—to pay for their sailing in three monthly installments through a new EasyPay program.

TMR Recommendations
Top Stories
Uniworld on Douro River Cruises and Other Trending Destinations

The Douro is a perfect destination for returning river cruise guests who are looking for something beyond the Danube and the Rhine.

Staycations on North America's Rivers and Waterways: The Great Lakes Region

For travelers seeking a holiday close to home, North America offers three convenient river or small ship inland cruising destinations. This part 3 of a 3-part series focuses on the Great Lakes Region.

Norwegian Cruise Line’s Newest Ship Encore Leaves Shipyard

Encore will sail seven-day Eastern Caribbean itineraries from Miami, with the first sailing kicking off Nov. 24.

American Cruise Lines Names New Modern Riverboat

The ship will have multi-story glass atriums and staterooms with private furnished balconies.

Six More Princess Cruises Ships Set for MedallionNet Upgrade in 2020

Technology upgrades add convenience to the guest experience onboard, including enhanced WiFi and an expanded OceanMedallion identification program.

Venice Officially Bans Large Cruise Ships from City Center

Italian government officials announced that cruise ships will gradually be rerouted away from the city center beginning in September 2019.

News Briefs
Tip of the Day

As travel advisors, we have to be curious. Curiosity leads to impactful connections that pave our road to success. - Jenn Lee, VP of Sales and Marketing, Travel Planners International

Daily Top List

Tips for Reaching $1 Million in Sales

1. Be consistent in your marketing.

2. Create systems and follow them.

3. Use your consortium’s marketing services.

4. Listen for personal details and use them.

5. Leverage your CRM.

Source: TMR

TMR Outlooks
Advertiser's Voice
AmaWaterways - Christmas Markets