Search:
Carnival Dream Malfunction Strands Guests
Carnival Dream Malfunction Strands Guests

Carnival Dream Malfunction Strands Guests



The Carnival Dream remains docked in Philipsburg, St. Maarten, following a malfunction during a scheduled test of the vessel’s emergency diesel generator.

While the ship did not lose power or propulsion, elevators and restrooms were disabled intermittently across the ship until around 12:30 a.m. Thursday. The technical problem occurred during a scheduled port of call visit to St. Maarten, with the ship already docked on the last leg of a seven-day cruise.

Hotel services have been restored, according to Carnival.

“All guests are safe and comfortable,” said Carnival in a statement.

Triumph, then Dream
The incident occurred a month after the Carnival Triumph was disabled in the Gulf of Mexico following an engine fire. (See: Toll of Carnival Triumph Ordeal Remains to be Seen)

The Carnival Dream is the largest vessel operated by Carnival Cruise Lines, with a capacity of 3,646 passengers and 1,367 crew members.

Earlier this week, CCL president and CEO Gerry Cahill pledged to conduct an intensive review of all Carnival vessels. (See: Cruise Execs Take on Implications of Carnival Triumph)

Agent fallout
Carnival is making arrangement to fly affected guests home from St. Maarten on a mix of scheduled and charter flights. Guests will receive 50% off a future cruise and a refund equivalent to three days of the voyage.

The Carnival Dream’s next voyage on Saturday, March 16 has been cancelled. Booked guests will receive a full refund and 25% off a future seven-day cruise.

Guests who rebook will have their current rate protected on future bookings and will be reimbursed of any non-refundable transportation expenses.

Check Travel Market Report for updates as the story unfolds.


To Post a Comment about this story, click here

We are very sorry for this disruption to our guests' vacation plans and extend our sincere apologies.

 

Carnival Cruise Lines

Tabs
Leisure Travel Stories
Departments
Advertorials