Holland America Launches Specialist Training Courses
by Daniel McCarthy
Holland America Launches Specialist Training Courses

MS Veendam in Juneau, Alaska.

Holland America Line is giving travel agents the chance to learn more about how to sell its premium cruises with a new set of online specialist training courses, it announced on Monday.

Its first course, “Alaska and the Yukon: The Great Land = Great Sales for You” is now available on the PartnerSHIPS portal at GoHAL.com or halacademy.com.

The course, which takes 15 to 20 minutes to complete, gives agents an overview of what is offered on Holland America’s Land+Sea Journeys, onboard activities, and sales strategies to add value to the booking. It also takes agents through the benefits and features of the newly opened Denali Square.

According to senior director Denella Ri’chard, more than 18,000 agents have already completed training courses with HAL. 

Agents who complete the course will earn training credits with Cruise Lines International Association, The Travel Institute (U.S. only) and the Association of Canadian Travel Agencies (Canada only). Agents also receive an “Alaska & the Yukon Expert” logo and an online personalized certificate. 

  0
  0
Comment:
You must be logged in to leave a comment Login | Register
Tip of the Day
Our clients may research online but they want someone to call in case something goes wrong. It's like a safety net. They are a very faithful client base to their travel agents.
 
Geraldine Coutinho-Meyers, Hyatt Regency Aruba Associate Director of Sales and Events
Daily Top List

Hot Destinations For Villa Rentals

1. Italy

2. Hawaii

3. Jamaica

4. St. John

5. Florida

Source: Villas of Distinction

TMR Recommendations
Top Stories
Strengthen Your Niche At Romance Travel University
Strengthen Your Niche At Romance Travel University

Learn more about the destination wedding and honeymoon niche at the annual conference from the DWHSA.

Earn Free Stays As Club Med Expert
Earn Free Stays As Club Med Expert

Receive complimentary night stays by logging bookings online.

Earn Booking Discounts As AccorHotels Ambassador
Earn Booking Discounts As AccorHotels Ambassador

Receive 30% off bookings, along with other exclusive benefits.

Earn Free Stays With RIU Partner Club
Earn Free Stays With RIU Partner Club

RIU Specialists can use points towards two free nights at any RIU Hotel.

Travel Institute Launches New CTA Program for Frontline Advisors
Travel Institute Launches New CTA Program for Frontline Advisors

Leading certification program adds more rigorous certification requirements while also expanding offerings and adding new training technology.

Become An American Airlines Vacations Specialist
Become An American Airlines Vacations Specialist

An agent mark-up feature allows you to add an additional commission amount to any client booking you create.

News Briefs
Advertiser's Voice
Advertiser's Voice: Holland America Line