TMR’s Second Ocean Cruise Report Card for Travel Agents Released

by Daniel McCarthy
TMR’s Second Ocean Cruise Report Card for Travel Agents Released


Travel Market Report today released the second edition of its Ocean Cruise Report Card for Travel Agents, the third in a series of supplier policy report cards designed as a useful resource for travel professionals.

For the full report, click here.

This report follows The River Cruise Report Card for Travel Agents and the inaugural edition of The Ocean Cruise Report Card for Travel Agents, both of which were published in early 2017. The 2018 edition includes updated information, new editorials, and more cruise lines than last year’s edition.

The report, available here, gives agents the most up-to-date trade policies of ocean lines. This edition includes information from: Azamara Club Cruises, Carnival Cruise Line, Celebrity Cruises, Crystal Cruises, MSC Cruises, Norwegian Cruise Line, Oceania Cruises, Paul Gauguin Cruises, Regent Seven Seas Cruises, Royal Caribbean International, Seabourn, Silversea Cruises, Viking Ocean, and Windstar.

We invite you to take a look and keep a copy at your desk during your day-to-day dealings with clients and suppliers.

Highlights include:

Commission percentage
The highest range for agent commissions comes from Viking Ocean Cruises. With Viking, agents start at 12 percent commission and can earn as much as 18 percent on a booking. All of the other lines start agents at 10 percent and cap commissions between 15 and 17 percent.

Overbooking
Seven out of the thirteen lines that responded to whether or not they overbook answered, “no.” Of the lines that did not respond, all have policies in place that look to protect travel agents commission in the event of overbooking.

Non-commissionable fees
Out of all the participating ocean cruise lines, only Viking Ocean Cruises sells a fare without any products and services that are not commissionable to agents.

Co-op marketing
100 percent of the lines surveyed offer some type of co-op marketing. Most require a conversation with a business development manager or an approved marketing plan to take advantage of the programs.

  0
  0
Tip of the Day
Daily Top List

Best Things to Do in Sheffield, UK

1. Holly Hagg

2. Will4Adventure

3. Crucible Theatre

4. Rivelin Valley Nature Reserve

Source: TripAdvisor

TMR THIS WEEK
http://services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=790331bd-ff88-e811-853f-782bcb667b27

Artificial Intelligence is the Future the Jetsons Told Us About

Customer loyalty is the ultimate reward for travel agents who tap into artificial intelligence. While still early in its application to travel, many companies are quickly realizing the need to implement AI to improve their travel customer service and trip planning.

TMR Recommendations
Top Stories
Club Med Launches Double Points for Loyalty Program
Club Med Launches Double Points for Loyalty Program

Agents booking properties in Cancun, Punta Cana, Ixtapa Pacific, and Bucaneer’s Creek can earn double points.

Sonesta St. Maarten Resorts Launches Travel Agent Program
Sonesta St. Maarten Resorts Launches Travel Agent Program

As the Sonesta St. Maarten Resorts make progess in restoration following September’s hurricanes, they’re inviting travel advisors to “See For Yourself.”

ARC Encourages Agents to Analyze Sales Data More Through Software
ARC Encourages Agents to Analyze Sales Data More Through Software

A year after ARC launched its Aria Business Intelligence product, more agents are showing an interest in analyzing sales trends.

The Travel Institute Kicks-Off 5th Annual Promote Your Professionalism Program
The Travel Institute Kicks-Off 5th Annual Promote Your Professionalism Program

Certification increases earning potential because it builds the skills, knowledge, and confidence needed for travel agents to take risks, improve marketing, and take action.

Tour Operators Meet Demand for Authentic Travel Experiences
Tour Operators Meet Demand for Authentic Travel Experiences

Experiential travel brings the history and culture of destinations to life, from learning to cook paella in Spain to meeting a samurai warrior in Japan.

Enter St. Kitts Bookings for a Chance to Earn a Free Stay
Enter St. Kitts Bookings for a Chance to Earn a Free Stay

By logging bookings on the St. Kitts' website, advisors will be eligible for client upgrades and other benefits. 

News Briefs
TMR Report Cards
Advertiser's Voice
Advertiser's Voice: Norwegian Cruise Line