Here Are the ‘Nut Policies’ of Five Major U.S. Airlines

by Kerry Tice  and  Sean Sweeney
Here Are the ‘Nut Policies’ of Five Major U.S. Airlines

Some carriers have stopped serving peanuts on their flights, while others will create a buffer zone if a passenger alerts the crew that they have an allergy. Photo: First Class Photography / Shutterstock.com


Trying to maintain a nut-free environment on airplanes is virtually impossible, but a number of carriers are taking steps to offer solutions to the problem.

Following is a roundup of the allergy policies of U.S. major carriers and whether or not they serve nuts on their flights. All of the carriers encourage passengers to take necessary medical precautions prior to flying. It should be noted that EpiPens are exempt from the TSA 3-ounce limit on liquids. 

American Airlines
Though the carrier does not serve peanuts on its flights, it does offer mixed nuts to its first-class and business-class passengers, making it difficult to guarantee that passengers won’t be exposed to nuts during their trip. Effective Dec. 12, the carrier will allow passengers with nut allergies to board early to wipe down their seats. 

“Some have asked us if we expect to see people faking a nut allergy in order to board the flight earlier,” said American spokesperson Michelle Mohr. “We do not expect rampant abuse of this policy. We do not think that our customers will fake having a potentially life-threatening allergy in order to simply board the plane a little bit faster.” 

Delta Air Lines
If a passenger notifies Delta of a peanut or nut allergy at least 48 hours prior to the flight, the carrier will refrain from serving any kind of peanut products onboard, instead offering non-peanut snacks to everyone onboard. 

Additionally, passengers can alert gate agents if they would like to pre-board to decontaminate their seats, but the airline advises that they must bring their own cleaning materials.

The carrier’s website policy reads: “Though we always aim to work with you to make your flight safe and comfortable, we cannot guarantee a peanut- or nut-free flight or prohibit other customers from carrying nut products aboard. If you need to make us aware of a nut allergy for an upcoming flight, please visit My Trips to fill out the Accessibility Service Request form or call Delta reservations at 404-209-3434.” 

United Airlines
United does not serve pre-packaged peanuts on its flights, but notes on its website that it does “prepare and serve meals and snacks utilizing a variety of other ingredients, including major food allergens.” 

Due to this, the carrier says it cannot guarantee an allergen-free meal or environment on its flights or prevent customers from bringing food items onboard that contain major food allergens, including peanuts.

United’s website policy reads: “If you have concerns about a severe food allergy, please notify a flight attendant onboard the aircraft. In some cases, we may be able to pass along your request to other customers seated nearby to refrain from opening and eating any allergen-containing products they may have brought onboard. 

For operational reasons, we cannot remove any onboard products based on individual customer requests, and we do not offer allergen-free buffer zones on our aircraft. Since we cannot guarantee allergen-free flights, we encourage customers to review any health concerns with their physicians prior to flying.” 

Southwest Airlines
The carrier stopped serving peanuts on its flights on Aug. 1, however their website policy states that many of the snacks they serve “may be packaged in the same facility as peanuts. Therefore, we cannot guarantee that they don’t contain peanut particles or oil.” Southwest also stated it cannot prevent passengers from bringing peanuts onboard its flights. 

JetBlue
JetBlue does not serve peanuts onboard but does serve other nuts and food items that may be cross-contaminated with peanuts. On request, the carrier will create a three-row buffer zone around a passenger with a nut allergy and ask those passengers in that zone to refrain from eating any nuts. JetBlue will also offer a full refund to passengers whose allergies make it impossible for them to travel.

  1
  0
Tip of the Day

Something could happen to any of us, the loved ones we travel with, or in this case, to the magnificent marvels put up by those who came before us. So we must travel as far and as often as time and money allow.


Stefanie Katz, The Travel Superhero

Daily Top List

Five Good Reasons to Tell Your Clients About Loyalty Programs

1. Saves money for your clients.

2. Saves time for your corporate clients.

3. Gets all sorts of perks for your clients.

4. Offers enhanced reporting to corporate clients.

5. Provides better service and better client relationships.

Source: TMR.

TMR THIS WEEK
http://services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=b75eceda-865f-e911-b4aa-782bcb66a2f2

5 Good Reasons to Tell Your Clients About Travel Loyalty Programs

Loyalty programs, also known as frequent buyer programs, have been around for a long time. But you might be surprised to know that many travelers don’t know about them. Here are five good reasons for travel advisors to spread the word to their customers, both leisure and corporate travelers.

TMR Recommendations
Top Stories
G Adventures Launches National Geographic Journeys Training Program
G Adventures Launches National Geographic Journeys Training Program

The course guides advisors on how to find the right family clients for its new Family Journeys tour program, which was designed to connect adults and children through travel.

Seabourn Launches Updated Travel Advisor Academy
Seabourn Launches Updated Travel Advisor Academy

Courses tackle topics such as the art of selling luxury travel, key destinations for luxury travelers, and how to use social media to reach this selective niche.

The Travel Institute Transitions Course Content to Interactive e-Learning Model
The Travel Institute Transitions Course Content to Interactive e-Learning Model

By combining visual, auditory, and experiential learning, students are expected to benefit from improved retention that will help in their daily work lives.

Avanti Launches Educational E-Brochure for Travel Advisors Selling the Galapagos
Avanti Launches Educational E-Brochure for Travel Advisors Selling the Galapagos

Cruises are the most popular method to get around the Galapagos islands, which the tour operator says is one of its top three destinations in South America.

Rocky Mountaineer Offers New Training Incentive
Rocky Mountaineer Offers New Training Incentive

Eligible agents can receive $500 Rocky Mountaineer dollars that can be put towards a 2019 booking for one of their clients.

Protravel Takes Professional Training to a New Level
Protravel Takes Professional Training to a New Level

‘Agencies need to take control of training their new entrants,’ said the group’s President Becky Powell.

News Briefs
TMR Report Cards & Outlooks
Advertiser's Voice
Advertiser's Voice: Tropics and Exotics 2020 -2021 Collection