In Memoriam: Patrizio Cipollini, Longtime GM of Four Seasons Hotel Firenze

by Cheryl Rosen
In Memoriam: Patrizio Cipollini, Longtime GM of Four Seasons Hotel Firenze

Cipollini was just named Top General Manager at the Virtuoso Luxury Travel Advisor Awards of Excellence for his work at Four Seasons Firenze. Photo: Four Seasons Firenze.


The travel industry mourns the death of beloved friend and hotelier, Patrizio Cipollini, general manager of the Four Seasons Hotel Firenze, who just this May was named Top General Manager at the Virtuoso Luxury Travel Advisor Awards of Excellence.

The embodiment of classic Italian hospitality, Cipollini said at the time of his award that he “suffers when I don’t come to work.”

And what a job he had, at a property crafted from the 15th-century Palazzo della Gherardesca and the 16th-century Conventino, set on 11 acres of private gardens dating back to the Renaissance. He called it a “living museum of art history inside a lively city resort.”

“It is with great sadness that we announce the loss of our beloved General Manager Patrizio Cipollini. Beyond his incredible leadership and charisma, we will all miss his infectious laughter, caring warmth and legendary sparkling personality. A true gentleman with more than 45 years of experience in the hospitality industry, Patrizio had a genuine love for his family, his team, his Four Seasons colleagues, and his guests. He was loved by all and he has been an inspiration for all of us. We will miss you so much, Mr. Cipollini. Arrivederci grande Maestro, sara sempre con noi,” the hotel posted on its Facebook page.

On the Four Seasons website, Cipollini wrote that he began his hotel career as a pot washer – an apprenticeship that he believes stood him in great stead for his current role by giving him “a great respect for and empathy with staff from all parts of the team. We all need one another to succeed as a whole.”

“Florence is like a village,” he said. “It’s easy to feel at home here, and we want that feeling to extend into the hotel.”

"Patrizio was a wonderful blend of the classic GM, greeting and knowing each detail about every guest, while his personal spirit was fueled by consistently enhancing the impeccable luxury oasis, the Four Seasons Florence," Jennifer Wilson-Buttigieg, the co-owner and co-president at Valerie Wilson Travel, Inc., told TMR.

  1
  0
Tip of the Day

Something could happen to any of us, the loved ones we travel with, or in this case, to the magnificent marvels put up by those who came before us. So we must travel as far and as often as time and money allow.


Stefanie Katz, The Travel Superhero

Daily Top List

Five Good Reasons to Tell Your Clients About Loyalty Programs

1. Saves money for your clients.

2. Saves time for your corporate clients.

3. Gets all sorts of perks for your clients.

4. Offers enhanced reporting to corporate clients.

5. Provides better service and better client relationships.

Source: TMR.

TMR THIS WEEK
http://services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=b75eceda-865f-e911-b4aa-782bcb66a2f2

5 Good Reasons to Tell Your Clients About Travel Loyalty Programs

Loyalty programs, also known as frequent buyer programs, have been around for a long time. But you might be surprised to know that many travelers don’t know about them. Here are five good reasons for travel advisors to spread the word to their customers, both leisure and corporate travelers.

TMR Recommendations
Top Stories
The Papantla Flyers: Four Lessons on What Makes Travelers Tick
The Papantla Flyers: Four Lessons on What Makes Travelers Tick

Discover how a 900-year-old ritual can impart valuable insights to travelers and travel advisors alike.

Advertiser's Voice: Tropics and Exotics 2020 -2021 Collection
Travel Advisors Mourn Over Notre Dame Fire
Travel Advisors Mourn Over Notre Dame Fire

Agents express shock, sadness and hope for the damaged cathedral, which is expected to take at least three years to restore.

Canadian Travel Agent Experiences Twitter and Media Notoriety
Canadian Travel Agent Experiences Twitter and Media Notoriety

Canadian powerbrokers send #McCordMagic trending through an outpouring of love for one of Canada’s best-known, and politically connected, travel agents.

Hurtigruten Names New Americas President
Hurtigruten Names New Americas President

A former executive from Amazon will be the expedition cruise line’s new president for the Americas.

Going Platinum: Thoughts from Three Travel Advisors Celebrating 20 Years in Business
Going Platinum: Thoughts from Three Travel Advisors Celebrating 20 Years in Business

It was the year of 9/11, when the pundits were saying travel agents were a dying breed. But with over two decades in business, Vicki Briggs, Brenda Punchak and Cheryl Scavron have each proved them wrong.

News Briefs
TMR Report Cards & Outlooks
Advertiser's Voice
Advertiser's Voice: Tropics and Exotics 2020 -2021 Collection