Railbookers and Amtrak Vacations parent company Yankee Leisure Group (YLG) has announced new cancellation and rescheduling policy to help travel advisors and their clients deal with the ongoing coronavirus outbreak.
New reservations booked through April 30, 2020 will have the option to change their travel dates or cancel their rail vacation up until five days prior to departure, without incurring any change or cancellation fees.
Existing reservations can be rescheduled up to five days prior to departure date, also without incurring change fees.
Passengers will be issued a voucher for future travel valid for 24 months, which can be used on a new reservation for any of YLG brand, destinations, itineraries/custom itineraries for any travel date and length of trip time for travel without any penalty.
“With YLG/Railbookers & Amtrak Vacations independent Rail Vacations worldwide, we give our travel advisors and customers maximum flexibility so they can choose where, what, when and how long they want to travel anywhere the train goes," said Frank Marini, president of Yankee Leisure Group. "An example is if a travel advisor’s customer no longer wants to travel to Italy, they can select a Grand Canyon trip with our Amtrak Vacations brand."