“Now that our repatriation operations are over, it seemed only natural to donate our unused protective equipment to those who need it most, namely those in the health services. It’s thanks to everyone’s contributions that we will overcome this terrible crisis.”
Jean-François Lemay
Air Transat
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“What you’ve got to remember [is that] they’re coming to you because they’ve got a problem, either lack of time, lack of knowledge, or they’re not quite sure of what they could be missing and they don’t want to pull the trigger on their own. This new business model will not be based on commissions, but rather on our value as travel advisors.”
Ralph Iantosca
Iantosca Travel
1. The Lodge & Spa at Brush Creek Ranch, Saratoga, Wyoming
2. The Deer Path Inn, Lake Forest, Illinois
3. Rabbit Hill Inn, Lower Waterford, Vermont
4. The Lodge at Blue Sky, Auberge Resorts Collection, Park City, Utah
Source: Travel and Leisure
“What you’ve got to remember [is that] they’re coming to you because they’ve got a problem, either lack of time, lack of knowledge, or they’re not quite sure of what they could be missing and they don’t want to pull the trigger on their own. This new business model will not be based on commissions, but rather on our value as travel advisors.”
Ralph Iantosca
Iantosca Travel
“Overall in terms of the global travel industry, certainly people want to travel closer to home, not only just to start traveling again, but also to help support their local tourism division and support local communities in their recovery.”
Mike Sadowski
Intrepid Travel
“There is probably not going to be another opportunity to build a new model going forward. This new business model will not be based on commissions, but rather on our value as travel advisors.”
Ralph Iantosca
Iantosca Travel
“I think a lot of people tend to think a little too company and brand-centric, when they should really be more customer-centric. So how can you educate your customers? How can you inform your customers? How can you engage your customers?”
Mike Sadowski
Intrepid Travel
“There are clearly some changes we've had to make during COVID-19, but the essence of what we do hasn't changed - really understanding the client - their motivations, passions and interests - and crafting an incredible experience to match.”
Sam Highley
All Roads North
“We are committed to providing U.S. citizens with clear, timely and reliable information about health and safety conditions overseas, so they can make informed travel decision.”
Carl Risch
U.S. Department of State
